Product Performance and Operations Manager

Profile

What We’re Looking For:

As a Product Performance & Operations Manager for 2U Bootcamps, your job is to drive the alignment of various departments and systems to work together as one, high-performing, growth machine.

You will enable predictable growth across the portfolio and drive outcomes across the product life cycle. Your focus will be on quarterly enrollment performance, but your purview will span every aspect of the end-to-end sales cycle, from lead-generation through student retention. You will partner closely with product line leadership, marketing, admissions, and finance stakeholders to ensure we hit our revenue targets, manage data quality, and build a single source of truth about business performance and growth outlooks.

Accuracy, speed, and the ability to simplify complex processes are paramount to this role. A successful Product Performance & Operations Manager will broaden visibility into cohort performance, ensure alignment across the organization, and make teams more effective and efficient.

Responsibilities Include, But Are Not Limited To:

Work across Finance, Marketing, Admissions, and Delivery to track and ensure quarterly enrollment and revenue targets are achieved relative to forecast

Leverage internal and external insights to identify product performance and revenue optimization opportunities across the product life cycle

Coordinate weekly, cross-functional full-funnel cohort reviews, own the creation and ongoing optimization of class calendars, and assist with annual business planning

Identify opportunities for better use of investment dollars and resources across cohorts and product lines

Conduct ad-hoc analyses to help answer key questions about product performance by segments like persona, season, geography, and modality

Proactively monitor and maintain high levels of quality, accuracy, and process consistency in the organization’s planning efforts

Things That Should Be In Your Background:

3-5 years of experience in a revenue operations or project management capacity

Experience working with CRM systems such as Salesforce and BI tools like Tableau

Proven track record of analyzing data and translating it into actionable insights

Superior problem solving and communication skills with a goal oriented mindset

Passion for pioneering innovative, highly effective tools & processes

Experience in education, working at a university, in an education technology company, or as an instructional designer

Other Attributes That Will Help You In This Role:

Experience in an education technology company

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $67,500.00 with potential bonus and equity eligibility.

Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website : http://2u.com