Associate Director Vendor Management- Pharmacy RxEducation

Profile

Description

The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s).

Responsibilities

The Associate Director, Vendor Management works as liaison between vendors and organization. The Associate Director, Vendor Management requires a solid understanding of how organization capabilities interrelate across department(s).

Job Description

The Associate Director, Vendor Management reviews and negotiates terms of vendor contracts and communicates with vendors to regarding day-to-day matters. Builds and maintains positive relationship with vendors and monitor vendor performance. Researches invoice and contractual issues and resolve discrepancies. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Responsibilities

Lead RxEducation Vendor Strategy and Performance

Own vendor relationship, value added improvements, and strategic direction

Hold vendors accountable to contract, performance and quality goals

Steward Vendor contracts and invoicing

Collaborate with aligned partners, growth teams, and quality/data partners

Create new processes, sales techniques, and growth streams to achieve enrollment goals

Required Qualifications

Bachelor's Degree

8 or more years of technical experience with Vendor Partners

2 or more years of management experience with indirect leadership of 1,000 associates

Demonstrated success in leading a team of sales leaders focusing on skill building, sales techniques, and creating an energetic culture

Progressive operational experience in leading a large telephonic sales teams

Demonstrated success in leading programs and initiatives that cross multiple departments and locations in partnership with Vendors

Leadership experience over a large metric-intensive operational unit

Ability to influence and make decisions based data and analytics

Strong verbal and written communication skills

Strong facilitation skills

Ability to mentor and empower associates to improve member experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Master's Degree

Certification with Six Sigma and/or the Project Management Institute

Prior experience in a healthcare or insurance setting

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com