Mgr Customer Development - Dollar-Drug

Profile

Summary:

This position can be located in Chicago, Springdale, or strategically within the assigned sales territory

The Customer Development Manager position is responsible for leading, building and implementing collaborative business solutions for several Dollar-Drug channel retailers (Family Dollar, Dollar Tree, Walgreen’s, CVS, Rite Aid, & $.99 Only). The position will report into the Sr. Customer Development Manager and will have direct customer responsibility for a specific group of customers while also supporting all customers in conjunction with the Sr. CDM. They will represent the entire Tyson Foods product portfolio and be a part of the Dollar-Value-Drug-Natural (DVDN) sales team. Additionally, this role will support new customer penetration opportunities for emerging customers in this channel.

The position requires a background within the Consumer Packaged Goods industry with food experience being a plus. The position will penetrate Dollar-Drug retailer accounts and cultivate relationships and develop new businesses. The successful candidate must deliver results through cross functional team members while demonstrating the company's 5Cs of Caring, Commitment, Creativity, Candor and Collaboration across the organization.

Essential responsibilities include: achieving sales volume and financial goals; being a self-starter with the ability to influence key decision makers internally and externally; developing and maintaining strategic relationships with customers and distributors; manage and optimize trade plans to successfully grow customers categories; executing multiple business strategies; being a steward of Tyson Foods Core Values 5Cs and taking responsibility for professional development.

Other duties include: achieving desired distribution targets; developing accurate demand driven forecasts; working with innovation and brand management teams to create products and programs to drive customer success; deduction resolution and check request processing; meeting key metrics on accounts receivables/payables; staying within assigned T&E budget; timely execution of administrative duties; keeping informed on changes in market conditions and consumer purchase behavior; managing and communicating critical service metrics.

REQUIREMENTS:

Education: Bachelor’s Degree or equivalent

Experience: 5 plus years of relevant CPG experience preferably to include direct customer sales experience

Location: Preferred location is Springdale or Chicago, but open to locations in assigned sales territory

Computer Skills: Strong MS Excel, PowerPoint & Word capabilities. Demonstrated ability to learn and use Tyson specific business systems

Travel: Position is expected to manage business situations and customer need; Assume 8-12 trips per year but actual number of trips may vary.

Supervisory Responsibilities: No direct reports. Required to work with internal teams, i.e. Sales Strategy & Planning, Customer Service, Category Leadership, Innovation, Trade Performance, Shopper Marketing, Revenue Management, Finance/Accounting and BU Marketing.

Communication: Excellent verbal and written communication skills

Special Skills: Strong organization; strategic thinking; negotiation and interpersonal communication; work independently; ability to translate corporate direction into sales successes. Understanding of motivational leadership, conflict resolution, and strong selling skills are required

Work Shift:

1ST SHIFT (United States of America)

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Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/