IT Quality Assurance Analyst II

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DescriptionUnder the direction of the Quality Assurance Manager, the Quality Assurance (QA) Analyst II role creates application test processes and implements standard procedures to ensure applications developed in-house or by third parties to meet business objectives and desired outcomes. Through proper test methodology, the QA Analyst will detect, document, and remediate defects in efforts to make the application(s) stable and meet the business objectives. This individual will apply proven communication and analytical problem-solving skills to help maximize the benefit of organizational directives and business goals. Must also maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. The Quality Assurance Analyst II collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribes vision, mission and values.Essential Duties & Responsibilities 1. Develop and write test plans and procedures, utilizing exceptional attention to detail, on an application/service and ensure that business requirements are achieved to quality standards.2. Perform tests on products to check quality and determine if they meet standards, including security and compliance, as well as demonstrates the ability to execute multiple test plans at any given time.3. Cultivate and disseminate knowledge of quality assurance best practices.4. Maintain and improve product quality by assisting in the build or implementation of the application and collaborating with other team members of the management team.5. Document testing according to required procedures by isolating, reproducing, and tracking defects.6. Prepare documentation, reports, and results based on the process of the test plan, mapping out the failures, stability, and corrective actions in the development or installation process.7. Review functional and design specifications of application(s) or system(s) to ensure full understanding of the desired business goal it is meant to achieve.8. Coordinate testing of new software and solutions to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.  Communicate test progress, test results, and other relevant information to project stakeholders.9. Manage the resources at hand and handle quality issues in the most cost-effective manner.10. Perform other duties as assigned to support the efficient operation of the department.RequirementsEducation/Experience/QualificationsnBachelors Degree in Computer Science, Information Technology, Software Engineering, or a related discipline required.nMinimum five (5) years of software and infrastructure quality assurance experience required. nEquivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational requirement.nExperience with, and/or working knowledge of, change management concepts and processes required.nStrong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria.n Strong experience with systems analysis and/or process improvement methodologies.nExcellent problem solving, interpersonal communication and project management skills required.nBasic knowledge of software development methodologies.n Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability.nWorking knowledge of project management and reporting tools. nKnowledge of internet, e-business, and mobile processes, disciplines and standards.nKnowledge of key infrastructure platforms such as VMware, NSX, and Automation.nMust be extremely detail-oriented with respect to documentation and communication. nDemonstrated knowledge and experience in creating and implementing policy and procedures.nKnowledge of the full software development lifecycle and/or agile development methodologies.nStrong technical verbal and written communication skills with the ability to simplify terminology that a non-technical end user and/or senior executive can understand. nAbility to communicate effectively with technical professionals. Possesses a basic understanding of software architecture.nKnowledge of the Casino/Hospitality industry and related applications preferred.nCertificates/Licenses/RegistrationsnA professional certification (CSTE, CTM, CTFL, CTAL, CSQA) issued by a recognized professional QA organization (IIST, ASQ, ISTQB) preferred.nInformation Technology Infrastructure Library (ITIL) Certification (foundation or higher) preferred.nAt the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.nA qualified candidate/employee must have a valid drivers license with an acceptable driving record as determined by the companys insurance carrier.nPhysical Requirements/ Working Conditions EnvironmentnThe physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.nPrimary work environment is in a climate-controlled office setting. nWork may require travel to attend meetings, trade shows, training seminars and conferences.  Incumbents may be required to work evening, weekend and holiday shifts.nMust be able to work in a fast paced, high demand environment.nStrength sufficient to frequently lift and/or move up to 10 pounds below or at waist level and occasionally lift, move or carry objects over 40 pounds below and at waist level with assistance.nMust be able to work on a computer for extensive amounts of time on a daily basis.nHearing sufficient to hear conversational levels in person and over the telephone.nSpeech sufficient to make oneself heard and understood in person, in front of groups, in meetings, and over the telephone.nVisual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees.nMobility sufficient to safely move in an office environment, walk, stoop, bend, kneel, and enter, exit and operate a motor vehicle in the course of travel to meetings, conferences, trade shows  and San Manuel properties.nEndurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.nThe employee may be exposed to fumes or airborne particles including secondhand smoke.nSan Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!Additional InformationAll applicants must be able to demonstrate their US work authorization during the employment verification process. Source: Hospitality Online,

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