Desktop Operations Manager I

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Desktop Operations Manager I,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cfont style=font-size:16px;\u003eu003cfont style=color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\u003eRealogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.u003cbru003eu003cbru003eWhile you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.u003cbru003eu003cbru003eRealogy was recently designated a u003ca href=****target=_blank\u003eGreat Place to Work®u003c/au003e for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.u003cbru003eu003cbru003eCartus, the market leader in global mobility, offers a full spectrum of global relocation services including outsourced relocation services, consulting, and language and intercultural training, guiding clients through thousands of moves, large and small, unique and complex. Cartus’ industry-leading Real Estate Assistance Programs for financial institutions, associations, membership organizations and corporations introduce customers to nationally recognized brokerages with the Cartus Broker Network.u003cbru003eu003cbru003eFor more than 60 years with offices and employees around the globe, we’ve helped more than 4 million relocating employees and their families find their way to new homes, new communities, and new experiences in more than 185 countries. In 2018, we helped transfer approximately 171,000 corporate employees, expatriate assignees, and affinity members into and out of 150 countries.u003c/fontu003eu003c/fontu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Connecticut ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Danbury,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Cartus,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2557,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:6789BR,Title:Desktop Operations Manager I,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#},Responsive_BackgroundColor: #ffffff,Responsive_BackgroundImage: ****#747474,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #004943,Responsive_CompiledCSS: /* remember to define focus styles! */input,select,.control,.ui-selectmenu-button,textarea,.pseudocheckbox,.pseudoradio,.controlWrapper,.textAreaWrapper,.lightBorder,.themed .ui-selectmenu-button,.ui-state-default { border-color: #747474;}.baseFontColor { color: #747474;}.baseColorPalette { background-color: #ffffff; 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Strive to improve the global desktop end user experience.u0026nbsp; Look for areas within Desktop Operations to analyze and implement cost/resource savings opportunities.u0026nbsp; Focus on strategic initiatives to improve customer success and experience.u0026nbsp; Will report to Ops Manager II, and collaborate on intake/assignment/status of special initiatives and projects specific to Desktop Services team.u0026nbsp;u003cbru003eu0026nbsp;u003cbru003eu003cstrongu003eMain responsibilities include: u003c/strongu003eu003c/fontu003eu003c/fontu003eu003cbru003eu0026nbsp;u003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eDay-to-day operations management of the Desktop Services team; supervise request process from initial call to resolution.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eSupport the team as needed to identify gaps from a technical/troubleshooting skill perspectiveu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;text-autospace:none;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eDevelops team annual performance goals and monitor progress on individual development plansu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eManage and review the approval and purchase of all 3u003csupu003erdu003c/supu003e party software and IT purchasesu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eRegularly monitor and report on the status of Desktop operations and assigned projectsu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eCollaborate with IT manager colleagues on a regular basis, to identify gaps in troubleshooting methods, procedures, and policies.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eHelp support all Cartus standards, i.e. Security compliance and standard configurations.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;text-autospace:none;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eExercise independent judgment in the planning, scheduling, organizing, controlling and monitoring of projects.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eMaintain documentation standards as requiredu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;text-autospace:none;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eOversees accurate tracking of Desktop assigned assetsu003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cstrongu003eSuccess Factors/Performance Indicators:u003c/strongu003eu003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003ePrevious experience supporting the Microsoft product suite; Windows 10, Office 365, etc.u003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eHave high regard for customer serviceu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-top:0in;margin-right:0in;margin-bottom:0in;margin-bottom:.0001pt;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eProvide accurate and timely reporting of project status and resultsu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eAbility to learn and adapt to changing technologies and business needsu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eExcellent written and oral communication skillsu003c/fontu003eu003c/fontu003eu003c/liu003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu003cspan style=\background:white;\\u003eu003cspan style=\color:black;\\u003eProven ability in notifying and organizing stakeholders to coordinate efforts to resolve critical service affecting issues.u003c/spanu003eu003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eAbility to remain productive and engaged in a primarily remote/home office setting, ensuring u003cspan style=\color:black;\\u003ehome workspace is health-minded and designed for efficiency.u003c/spanu003eu003c/fontu003eu003c/fontu003eu003c/liu003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eMust be able to handle a multi tasked, fast paced environmentu003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu0026nbsp;u003cbru003eu003cstrongu003eRequirements u0026amp; Qualifications:u003c/strongu003eu003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cliu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eCandidate should be local to the greater NY tristate area.u0026nbsp; Occasional travel to Danbury, CT may be required.u003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003eu0026nbsp;u003cbru003eu003cstrongu003eEducation/Experience:u003c/strongu003eu003c/fontu003eu003c/fontu003eu003cul dir=\ltr\\u003eu003cli style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003e4-year college degree or equivalent work experience as Desktop Manager or similar role for minimum of 5 years.u0026nbsp;u003c/fontu003eu003c/fontu003eu003c/liu003eu003c/ulu003eu003cdiv style=\margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;\ dir=\ltr\\u003eu003cfont style=\font-size:16px;\\u003eu003cfont style=\color:undefined;font-family:verdana,geneva,sans-serif;size:undefined;\\u003e#L1-MS1u003c/fontu003eu003c/fontu003eu003c/divu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:6789BR},jobLocation:{address:{addressCountry:USA,addressLocality:Danbury,addressRegion:CT,postalCode:6810,streetAddress:\,@type:PostalAddress},@type:Place},title:Desktop Operations Manager I,@type:JobPosting,validThrough:2021-07-07T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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