Location
Chapel Hill, NC, United States
Posted on
Nov 02, 2020
Profile
RN PATIENT SERVICES MANAGER III - CHILDREN'S HEMATOLOGY/ONCOLOGY/BMTU AND INTERMEDIATE CARE','NUR00RCT','!*!RN Patient Services Manager III- Children's Hematology/Oncology/BMTU and Intermediate CareThis is a full time, exempt position that is eligible for State Benefits. Primarily Days with 24/7 accountability.This unit is dedicated to comprehensive, family centered care of the pediatric hematology, oncology, bone marrow transplant and cardiac patient population. We care for children ranging in age from 2 days to 21 years of age.We are seeking a dynamic individual that can effectively lead a large team with strong skill sets in leadership, quality improvement, and budget. Our ideal candidate will possess:Critical care leadership experienceTalent for motivating teams and individuals to accomplish goalsStrong problem-solving, analytical and interpersonal skillsAbility to communicate effectively with all levelsDESCRIPTION OF DUTIES:1. Patient Care - Ensures that appropriate care and services are available to patients and families. Facilitates interdisciplinary collaboration in patient care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals/paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.2. Human Resource Management - Effectively manages human resources. Creates an environment conducive to recruiting and retaining staff. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.3. Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.4. Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies. Standards of practice will reflect integration of current scientific evidence.5. Quality Improvement - Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.6. Education - Creates an educational environment conducive to learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.7. Customer satisfaction - Ensures high customer satisfaction. Communicates patient satisfaction results, letters and comments to staff and leads monthly initiatives to improve consumer satisfaction with care and services. Advocates for consumers within the organization, particularly for vulnerable or at-risk populations.','!*!Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing. Licensed to practice as a Registered Nurse in the state of North Carolina. Professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment. Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area. ','United States-North Carolina-Chapel Hill','U-UNC MEDICAL CENTER','','Full-time','Full-time','40','40','Day Job','RN PATIENT SERVICES MANAGER III - CHILDREN'S HEMATOLOGY/ONCOLOGY/BMTU AND INTERMEDIATE CARE
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