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Location
San Francisco, CA, United States
Posted on
Apr 17, 2019
Profile
The Business
At Willis Towers Watson, our Talent & Rewards (T&R) business helps clients align their talent and rewards strategy with their business strategy to achieve long-term success. We rely on data, analytics and experience to pinpoint the talent and workforce needs that are vital to their overall performance. We develop strategies and design and implement programs that address these needs, drive higher performance and ensure the right return on their investment in people. Backed by industry-leading technology, global workforce data, research and insights, we help our clients quickly transform ideas into action.
Role Overview:
Product Leaders are the strategic visionaries and leaders for the product and hold ultimate accountability for product success. They take the lead in shaping the roadmap and future vision of the product. They guide Product Managers in setting the goals for product development and they influence the sales and delivery strategy for the product to ensure successful delivery against revenue and NOI targets.
The Rewards Data Acquisition Product Leader drives the vision and roadmap for Willis Towers Watson’s technology that is focused on rewards survey participation, submission, validation and processing.
Role Priorities:
Create overall integrated vision and strategy for the assigned product to ensure we continue to meet clients’ needs, stay ahead of the market and improve sales and delivery effectiveness
Develop solutions and services in collaboration with key stakeholders in the LOB, T&R Operations as well as other parts of Talent & Rewards (T&R) and the Client Relationship Directors
Lead market / competitor research
Develop value propositions and WTW points of view on product software to deepen, broaden and build profitable client relationships
Lead and participate in the market-facing thought leadership activities and events to promote WTW solutions
Reviews and evaluates the solution performance on a continuing basis and provides direction for modification in plans or implementation of contingency plans in accordance with prevailing business conditions
Leadership
Promote innovation and solution development through positive leadership, collaboration, and team development
Contribute to profitable revenue growth by developing successful solutions by ensuring alignment between the product, sales and delivery strategies
Provide guidance to product managers and product sales and delivery leaders to ensure they are best meeting client and colleague needs
Serve as escalation point for solution issues (confirm Delivery and/or Shared Services owns the actual troubleshooting escalation issues; e.g., tiers 1 and 2)
Owns the Product Advisory Team; ensures focus on overall strategy and value proposition, not just tactical product decisions
Intellectual Capital (IC) / Go-to-Market Strategy
Lead and facilitate sharing of WTW IC broadly, e.g.
Publishing newsletters
Development of white papers
Speaking at Forums / conferences
Provide salespeople in the Rewards with necessary information on product roadmap and sales strategy
Lead competitive intelligence gathering, including market data and research in order to help direct product roadmap, solution/service development, and develop market segmentation.
The Requirements
Must have HR domain expertise and an ability to articulate a clear vision for where the rewards data industry is going over the next 5-10 years
A minimum of 10 years of related or transferrable experience
Proven ability to influence and collaborate with senior management and work across all levels of an organization
Strong client relationship, interpersonal and team skills
Availability to travel up to 40%
Self-starter with high tolerance for ambiguity
Executive presence with polished and well developed written and oral communication skills
Bachelor’s degree required; MBA or advanced degree in a related field is desirable
Key Metrics for Success:
Profitable growth of assigned product
Speed and quality of development from concept through to commercialization
Cost efficiencies and expense management
Client satisfaction in our solutions and services
Roadmap Achievement
Top Competencies Required:
Innovation and ability to execute
Collaboration
Business and financial acumen
Change and adaptability
Leadership
Strategic thinking
Client-focus
The Company
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com .
Willis Towers Watson is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Equal Employment Opportunity: Know your rights at ****.
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at **MEMBERS ONLY**SIGN UP NOW***.
Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by **MEMBERS ONLY**SIGN UP NOW***. Willis Towers Watson is an equal opportunity employer.
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