HCS IT TRAINER - EPIC - IT TRAINING USER SUPPORT

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HCS IT TRAINER - EPIC - IT TRAINING USER SUPPORT','INF003AV','!*!This position may
involve support of various hospitals and health care systems within the UNC
Health Care System, but will be employed by Rex Hospital, Inc. (this includes,
but is not limited to, for purposes of payroll, health benefits, retirement
options, and applicable policies)

 

Job Description:

 

This position will be
based out of Morrisville, NC.  Travel to other Epic@UNC sites may be
required on occasion.  Training experience is a requirement, so be sure to
point out any training you have performed in your past positions, even in an
operational setting.  Experience with Epic, especially in the area of
OpTime, Inpatient Provider, Radiology and/or Cupid Cardiology, is preferred. 

 

Designs, develops and delivers all IT training
programs and materials to a wide range of customers throughout the
organization. Ensures training dependencies and processes across departments
are understood by application owner.        Develops training plans, manner of delivery, and
instructional methods, including tools, tips, and other ideas promoting user
self-reliance. Creates and develops training materials and instructional
scripts. Adapts training materials to align with the user’s level of
responsibility. Develops short and long-term training schedules ensuring
appropriate resources are secured and proper communications are released
advertising availability of training.     Conducts training/instruction of computer
applications, methods, and processes. Serves in a liaison capacity with the
user community on problem solving and improvement to new and existing
operational systems. Assesses vendor selection and training needs to identify
when training needs are to be coordinated through an outside contractor to
provide training.
           Documents and maintains existing coursework and
documents procedures for newly upgraded and / implemented systems based on user
needs and training program requirements in order to achieve high quality
service.         Assists with analysis, testing, and selection of
courseware design software and training techniques to be used. Contributes to
the development of departmental standards, process implementation, and
compliance.









Preferred
Qualifications:Epic experience preferred
in clinical applications (Inpatient and Ambulatory), OpTime and Anestheshia. Adult Education and Training experience a
plus. Classroom training will be 30 hours a week.

 
','!*!Education Requirements:● Associate's degree in Adult Education, Business Administration, Computer Science or related field (or equivalent combination of education,training and experience).Licensure/Certification Requirements:● No licensure or certification required.Professional Experience Requirements:● If an Associate's degree: Two (2) years of experience in the use of or presentation of training courses for the particular software packagesor programming languages.● If a High School diploma or GED: Six (6) years of experience in the use of or presentation of training courses for the particular software packages or programming languages.● Extensive experience using Windows 3.1 and Microsoft Office suite.Knowledge, Skills, and Abilities Requirements:● Excellent presentation and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully managemultiple tasks simultaneously. Highly responsive to internal customers. 
','United States-North Carolina-Morrisville','8000-71330-IT Training User Support','','Full-time','Full-time','40','40','Day Job','HCS IT TRAINER - EPIC - IT TRAINING USER SUPPORT

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