Senior Product Owner- Digital Enrollment Platform

Profile

Description

Humana is rapidly evolving from an insurance company with elements of health to a healthcare company with elements of insurance. We are embarking on an ambitious journey to implement a new Member Administration Platform and further our evolution towards a customer-centric operating model. As a member of the Member Administration Platform team you will help us transform our enrollment process and ensure the highest level of care for our customers. This team will have a large focus on technology modernization but also a focus on culture and operations - to embrace modern cloud-based technologies and engineering, agile ways of working & Agile methodologies, DevOps, and a culture that is focused on enterprise leadership, our customers and our associates.

The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

This role of Product Owner will be organized within a SAFE (Scaled Agile Framework) release train. The Product Owner owns, maintains and prioritizes the product backlog for the team. They share the product vision and works closely with the Business Owners, Principle Product Manager, Release Train Engineer and Delivery Manager to ensure the team delivers value to the business.

This leader will work with key business and IT partners to develop strategic plans for the technologies impacting all Lines of Business enrollment portals. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided explicit direction. Strong presentation skills, analytic skills and a passion for improving consumer experiences using technology are essential.

Primary Responsibilities:


Accountable for the product backlog and prioritization of user stories with team members as per the vision set by the Principle Product Manager
Create business features and stories within JIRA Align
Practical understanding of SAFE principles and practices
Shares and decomposes Features into user stories (non-technical)
Develop a deep understanding of the customer and product needs
Recognized voice of the business to the team
Works closely with Product Manager to represent capabilities and features at team level
Business requirements are represented in the product backlog
Ensures traceability between requirements to Features to user stories
Review of test cases against user stories acceptance criteria
Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product Manager
Formally accepts the user stories once all acceptance criteria are met and demo-ed
Actively participates in Product Backlog grooming sessions, retrospectives, defect management and project team's release planning sessions
Accessible for the team to answer questions, and during Sprint planning sessions, and Daily Scrum
Owns the continual acceptance criteria for business value story user stories, which is Demo-ed by the team


Typically requires Bachelor's degree or equivalent and 5 years of technical experience

Scheduled Weekly Hours

40

Company info

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