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Virtual Reality Guest Experience Specialist

Location
Dallas, TX, United States

Posted on
Nov 13, 2020

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:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cpu003eESSENTIAL FUNCTIONSu003c/pu003eu003cpu003eAll associates may be considered for cross-training; some may be assigned duties in one or more areas at management discretion. General responsibilities for all positions include, but are not limited to:u003c/pu003eu003culu003eu003cliu003eExhibit excellent guest service skills.u003c/liu003eu003cliu003eAct as brand ambassador: share information with potential guests about this unique virtual reality experience in a manner that encourages them to take the journey that day.u003c/liu003eu003cliu003eComfortable interacting with technology.u003c/liu003eu003cliu003ePresent a calm demeanor that deters others from engaging in disruptive conduct, while encouraging a positive interaction with guests.u003c/liu003eu003cliu003eAnswer guest questions courteously and accurately or quickly direct them to the appropriate resource.u003c/liu003eu003cliu003eWork effectively with supervisors and co-workers.u003c/liu003eu003cliu003eExecute opening and closing technical procedures.u003c/liu003eu003cliu003eAbility to effectively multitask as needed, including but not limited to greeting guests, tearing and scanning tickets, checking IDs, directing guests and answering guest questions.u003c/liu003eu003cliu003ePerform functions related to operation of Virtual Reality (VR) experience, including use of tablet technology (Microsoft, Apple, HP).u003c/liu003eu003cliu003eFacilitate ticketing, check-in, and other guest service needs using various sales systems.u003c/liu003eu003cliu003eEnsure working order of attractions hardware and software.u003c/liu003eu003cliu003eAssist guests in putting on/taking off required VR gear and describe the use during the show.u003c/liu003eu003cliu003eAbility to multitask and effectively respond to changing environments, circumstances, and situations while operating the VR show.u003c/liu003eu003cliu003eEnsure the proper use of safety practices and procedures while operating the VR show.u003c/liu003eu003cliu003eEnsure the security of all cash, receipts, and tickets.u003c/liu003eu003cliu003eProperly care for guest and show equipment devices, including maintaining equipment hygiene standards.u003c/liu003eu003cliu003ePerform nightly custodial duties as necessary, including but not limited to vacuuming, mopping, sanitizing restroom fixtures, etc.u003c/liu003eu003cliu003eClean and maintain exterior and interior of facility including restrooms.u003c/liu003eu003cliu003ePerform daily stocking and maintenance duties, as directed by management.u003c/liu003eu003cliu003eAbility to work and meet deadlines with minimal supervision.u003c/liu003eu003cliu003eFollow all procedures to ensure a safe work environment, as well as the safety of our guests.u003c/liu003eu003cliu003eFollow instructions on safe use of all chemicals/cleaning materials.u003c/liu003eu003cliu003eUphold AMCu0027s u003cemu003eBusiness Practice Standardsu003c/emu003e and ensure compliance with company procedures and programs.u003c/liu003eu003cliu003eMaintain regular personal attendance for all scheduled shifts.u003c/liu003eu003c/ulu003eu003cpu003eUNIFORMu003c/pu003eu003culu003eu003cliu003eProvided by AMC: Black polou003c/liu003eu003cliu003eProvided by Associate: Black pants, black shoes, socks, black beltu003c/liu003eu003c/ulu003eu003cpu003eAMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicantu0027s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. 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