Senior Desktop Engineer

Profile

***Must have recent Financial Services exp***

Requirements:
* 2- 3 years of SCCM knowledge around reporting and software deployments. Must show the ability to troubleshoot the software package, client and server
* Extensive knowledge and/or prior experience with standard software package and patch deployment methodologies, under standard change control processes within mid-to-large size corporations
* Tier 3 support with in-depth knowledge of desktop/application troubleshooting
* Displays an understanding of debugging tools
* Knowledge of client logs and events
* An understanding of WINS, DNS, DHCP, and TCPIP and commands.
* Troubleshooting group policy
* Strong knowledge of the Windows Operating System
* Knowledge of desktop maintenance tools
* Issues are escalated to Desktop Engineering to resolve across physical desktops, virtual machines, etc.
* GPO management - (troubleshoot and modify existing policy)
* Antivirus and Data Loss Prevention client administrative knowledge - SEPM, McAfee Total Protection, Sophos Enterprise or equivalent
* Some Scripting knowledge (VBScript or other language)
* Familiarity with packaging (App-V, Install Shield AdminStudio, Wise, ThinApp)
* Some general knowledge of VDI * Citrix Xen Desktop or VMware View
* SQL knowledge as it pertains to reporting
* Must possess a minimum of 4 years* experience (direct experience, including best practices) in Engineering, including knowledge of computer/network systems infrastructure requirements and standards
* Interface with client security teams to assist in effective remediation through controlled and organized incident management & response.
* Identify research, diagnose and escalate (as needed) production problems such as defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content.
* Perform upgrades / maintenance activities as well as troubleshoot system issues by providing 3rd level support.
* Proven ability to work effectively in a team setting as well as independently with minimal error and guidance
* Outstanding verbal and written communication skills and the ability to communicate with all levels of associates in the organization
* Bachelors degree in a related field or equivalent experience is preferred
* Microsoft Certified System Engineer certification preferred
* Financial services experience strongly preferred

**only Citizen/GC Please***

***prefer local candidates only please** (only in-person interview)
Al Gomes
The Judge Group, Inc.
Web: ****

Company info

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