Senior Specialist Enterprise Digital Governance

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Job DescriptionnnNew hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in customer facing commercial or research based roles, will be required to be fully vaccinated as a condition of employment.nnIn April 2020, our Company announced plans to consolidate our New Jersey campuses into a single New Jersey headquarters location in Rahway, NJ by 2023. Therefore, this role will be temporarily based in a and exact timing of the departmental move to Rahway, NJ will be communicated at a future date.u00a0u00a0nHuman Health has an ambition to improve patient and business outcomes around the world through digital, data, analytics, and technology. Our ability to navigate our commercial model around the external environmental shifts, and internal changes to our portfolio, using these strategic capabilities will be key to our commercial success and ultimately decide how we fulfill our ambition.nThe Digital Marketing and Commercial Excellence (DMCE) organization was stood up in early 2021 to accelerate our commercial transformation, with a focus on modernizing customer engagement for competitive advantage, using data-driven insights. We think about this from three angles:nnnHow commercial teams develop and iterate strategy that bring value to patients, customers, and our CompanynnnHow we engage with customers to build a relevant conversation and sustain long-term relationshipsnnnHow we build a culture that sparks innovation, experimentation and empowers diverse and inclusive teamsnnnnOur role is to work with colleagues across the world with the goal of doubling the speed, impact, and efficiency of our customer engagement over the next three years.nThe DMCE organization consists of people with diverse backgrounds and skillsets. We have leaders who have gained extensive experience inside our Company, and from other large organizations and startups. We have people with deep experience in modern marketing and strategy, along with specialist capabilities. Examples include automation and marketing technology, customer experience, omnichannel marketing including social media, agile and change leadership, and content creation.nnThe Senior Specialist will report to the Enterprise Digital Governance (eDG) Associate Director(s) and will be supporting an agile cross functional global team with key companywide policies and cross-divisional initiatives.The role requires a consultative, innovative and solution-oriented mindset with the ability to quickly pivot and adapt to dynamic circumstances while supporting multiple initiatives. The preferred candidate has experience managing multiple stakeholders distributed globally and is comfortable working in a highly matrixed environment of multiple internal teams and third-party vendors/agencies.nnPrimary Responsibilities (including but not limited to):nnnSupport eDG led company policies (i.e., Web Mobile Social & Digital Channels, Digitalu00a0Accessibility) by implementing and streamlining, Standard Operating Procedures,u00a0work instructions, training curriculum, communications, and other related activities (regional/country pilots,u00a0governance, business continuity, and good order)nnnRepresent eDG on cross-functional teams, including third party partners, responsible foru00a0implementing processes to centralize drug safety and other global support-function related activityu00a0for the Company (i.e., Pharmacovigilance System Master File, Global Web Remediation, Privacy & Datau00a0Protection, IT Risk Management & Security, Corporate Communications) on a global scalennnImplement frameworks that streamline standard operating procedures, support auditu00a0 responsibilities & reporting, and other global processes in an effort to drive efficiencies while mitigating risk and enabling growthnnnLead the onboarding process of social media activities; understand social media initiatives, enforce compliance to training requirements for internal and external stakeholders, ensure implementation of pharmacovigilance monitoring process and privacy considerationsnnnSupport the ongoing iteration, curation and management of stakeholder collaboration of existing eDG initiatives such as virtual events, centralized systems of record, and the ongoing development, monitoring and stakeholder management communications of multiple eDG intake processesnnnOngoing support of the eDG Steward Global Network (i.e., recruitment, training & materials, stakeholder management); support and expand understanding of and adherence to the privacy, pharmacovigilance and compliance frameworks in place across all global marketsnnnHelp define, measure and achieve near and long-term KPIs/ success metrics and milestones for existing and upcoming eDG initiativesnnnnYour Profile: nDMCE places emphasis on our company ways of working and all candidates should be able to demonstrate the following mindset and behaviors:nnnKnowing to LearningnnnPlanning to ExperimentationnnnSilos to NetworksnnnWithholding to SharingnnnControlling to EmpoweringnnnnA large proportion of our work is achieved through cross functional teams working on high priority business problems, so experience of working in an agile environment would be advantageous.nBelow are individual characteristics:nnnYou will be able to clearly demonstrate how you have led, empowered, and supported diverse andnnncross-functional teams to deliver value for the customer and impact for the businessnnnYou are passionate about what you do and can inspire and influence others, whilst able to alsonnnguide those around you, at different levels of our organizationnnnPeople seek you out to help them better understand, to help show them what compliant practicesnnnand good looks like and to satisfy their curiositynnnnEducation Requirements:nBachelor's Degree or international equivalent from an accredited universitynnRequired Experience and Skills:nAt least 5-7 yearsu2019 experience in a commercial environment; with 2-3 years in governance, compliance and/or risk functionsnnnExcellent written and verbal communication skillsnnnStrong project/program management skillsnnnAction, detail oriented and communicativennnAwareness of social media operationsnnnPreferred Experience and Skills:nnnGlobal marketing with customer engagement experiencennnSome experience with digital marketing and digital capabilitiesnnnPractical knowledge of agile methodology and frameworks with experience working in global cross functional teamsnnnnRemote Work & Travel:While working remotely is possible, there may be up to 15% travel, which includes travel to the Upper Gwynedd, PA and Kenilworth, NJ main offices.nnOur Human Health Division maintains a u201cpatient first, profits lateru201d ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide. u00a0nnWho we are u2026 nWe are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.nnWhat we look for u2026 nImagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join usu2014and start making your impact today.nnNOTICE FOR INTERNAL APPLICANTSnIn accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.nnIf you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.nnCurrent Employees apply HEREnnCurrent Contingent Workers apply HEREnnUS and Puerto Rico Residents Only:nnOur company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.nFor more information about personal rights under Equal Employment Opportunity, visit:nEEOC PosternEEOC GINA Supplementu200bnOFCCP EEO SupplementnPay Transparency NondiscriminationnnWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anotheru2019s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.nnSearch Firm Representatives Please Read Carefullyu00a0Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. u00a0No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.u00a0nnEmployee Status: nRegularnnRelocation:nNo relocationnnVISA Sponsorship:nNonnTravel Requirements:nnFlexible Work Arrangements:nRemote WorknnShift:nnValid Driving License:nnHazardous Material(s):nnNumber of Openings: n1nRequisition ID:R167215n}

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