Director Software Engineering Email Platform

Profile

See yourself at Twilio
Join the team as our next
Director, Software Engineering Email Platform
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to
lead the Twilio SendGrid engineering teams who are directly responsible for creating and operating our industry leading API based email delivery platform. The person in this role will be responsible for the development of software systems that touch every aspect of Twilio SendGrid email experience. The teams you will be leading are passionate about delighting our customers and solving problems encountered while creating and managing distributed SaaS architectures at internet scale.
Responsibilities
In this role, you’ll:
Lead engineering teams by coaching and encouraging, building a safe and inclusive environment where all voices can be heard.
Provide a safe work environment that embraces failure as a way of learning and encourages our engineers to be inventive and motivated.
Lead or assist in all aspects of email API services, including technical strategy formation to meet business objectives and operational execution.
Encourage your teams to find progressive ways to solve problems; adopt new technologies and strategies where applicable.
Analyze technical strategies and provide key findings to internal stakeholders.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
7 years experience leading software engineering organizations
Passion for developing the next generation of engineering leaders within your organization and providing an environment for learning and growth
Ability to inspire by clearly articulating their vision for providing platform services focused on high scale solutions.
Have the technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers.
Computer Science degree or equivalent work experience
Specify work schedule (if applicable), specify education, previous job experience, certifications, technical skills and soft skills required.
Desired:
Experience delivering internet scale pull based queueing architectures and or Email technologies a plus.
Location
This role will be based in our
Irvine, CA
office.
This role will be eligible to
remote employees in the US.
Approximately
5% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions

Company info

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