Billing Manager

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Billing Manager
The candidate will manage the workflow and performance of the billing team members, including providing ongoing performance feedback and participating in the annual staff performance evaluation process. Work with billing supervisor to manage the day to day operations of the local office’s billing functions, Oversee the month- and year-end closing processes. Collaborate with the Director of Billing & Collections to establish and implement standard operating procedures and departmental policies. Monitor and evaluate process improvement plans and projects and ensure milestone completion. Provide insight into monthly billing performance throughout the month tracking key proformance indicators. Collaborate with and provide insight to IT department to build out training plateform for all billing specialists defining the role and expectations. Proactively establish and maintain stakeholder relationships in order to promote collaboration between teams. Serve as the first line of escalation for Billing issues from team. Must have Bachelor’s degree. Should have 5+ years of related work experience. Must have knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word). Legal billing and accounting software experience preferred. Aderant experience preferred. Should have strong written and verbal communication skills.

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