Ada Investigator

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ADA Investigator
The candidate will be responsible for: Review and respond to ADA requests for reasonable workplace accommodations. Process requests for sign language interpreters for adults. Investigate and resolve federal complaints filed with the OCR. Conduct site visits to interview witnesses, in the furtherance of an investigation. Collect and analyze documents and physical evidence. Update and maintain case files and records to report on the status of assigned requests for accommodation and OCR investigations. Coordinate with and obtain documentation from public and law enforcement agencies, court systems, etc. in the furtherance of an investigation. Partner with Safety & Security, the Office of Student Protections & Title IX and other departments and external agencies to ensure staff safety and facilitate the delivery of trauma and/or social & emotional services. Facilitate ADA requests for reasonable accommodations filed by employees and other adults with disabilities and assist in managing adult requests for sign language interpreters. Draft and issue workplace accommodation letters in collaboration with ADA administrator. Function as a liaison between CPS and OCR for federal complaints filed regarding discrimination against students and other parties based on protected class. Work collaboratively with the Law Department and Office of Student Protections & Title IX to resolve OCR matters. Gather and provide data to OCR, participate in witness interviews, advocate for prompt resolution, and submit additional documentation required by OCR. Testify at arbitration, administrative hearings and court proceedings related to requests for accommodation as required. Collect and compile data for compliance and internal and external reporting and inquiries. Advise the Chief Talent Officer, Executive Director of HR & Talent Management and Director of Absence & Disability Management on the status of ongoing requests for accommodation and OCR investigations. Collaborate with the Office of Student Protection & Title IX, Law, and other departments to develop, present and implement training, policies and procedures. Assist with the ideation, creation, execution and evaluation of ADA educational programs for CPS staff with internal and external partners. Coordinate, organize and execute logistics for ADA related staff trainings and presentations. Develop, monitor, update and maintain content on the CPS’ websites and intranet in partnership with the Communications Office and other departments. Ensure compliance with all applicable federal, state and local laws, regulations, Board policies and labor contracts related to ADA laws and regulations. Identify, recommend, and implement operational improvements to streamline internal processes, increase efficiency, and improve service provided to staff. Stay abreast of emerging government regulations and evaluate and recommend appropriate responses and changes to internal policies. Ensure staff information and records are kept confidential and handled in compliance with all related policies and procedures. Travel throughout the City of Chicago to collaborate with CPS staff, parents, volunteers, contractors, etc. as required in the furtherance of requests for accommodation and OCR investigations. Performs additional ad hoc duties as assigned. Must have Bachelor's Degree from an accredited college or university or equivalent professional experience. Juris doctorate degree a plus. Should have 3+ years of experience in equal employment opportunity (EEO) or employee relations that includes disability related investigations or processing of requests for work place accommodation under the ADA. Must have 3+ years of experience in the development and delivery of disability or EEO training programs. Should have strong working knowledge of state and federal laws related to EEO including but not limited to Title VI, VII & IX and the ADA./ Bilingual in Spanish preferred.

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