Senior Cloud Engineer

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Senior Cloud Engineer
Duties: Provides technical support for various projects, such as new installations, server hardware and software upgrades and application upgrades. Assists in the design and implementation of infrastructure solutions and management of software pilot groups. Analyzes and resolves infrastructure related issues and responds to user requests in a timely manner. Works with IT Staff to determine specific needs and how to best implement technical solutions. Programs and writes software scripts with databases, including coding; analyzes and tests software scripts, as required. Creates written documentation of systems design and capabilities, and updates IT management as required. Trains junior technical personnel on systems support and technical documentation. Identifies and recommends new technologies that will increase the overall efficiency of the firm’s infrastructure systems. Evaluates new products and maintain awareness of industry software updates. Maintains thorough knowledge of existing computer system from the infrastructure to the desktop with the purpose of finding improvements. Maintains an inventory of all infrastructure related software and hardware. Works with TIS staff on any and all technology related issues and provides emergency support on major systems or problems when necessary. Provides assistance to other offices as required. Implements infrastructure related updates and patches in accordance with firm policy. Often requires evening and weekend work to implement service affecting changes. Performs other technology related duties as assigned.

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