Researcher

Profile

**MEMBERS ONLY**SIGN UP NOW***.
Role Summary:
**MEMBERS ONLY**SIGN UP NOW***. is looking for a UX Researcher to help us define, design and refine next-generation web or mobile retail experiences that will shape the future of how we bring **MEMBERS ONLY**SIGN UP NOW***.’s products and services into our customers’ lives.

In this role, you’ll provide a UX perspective on quantitative data, social science, econometrics and other methodologies to help product and design teams understand our customers’ needs, behaviors and emotions.
You’ll identify and solve challenging problems and empower teams to move forward by developing metrics, measuring results and integrating new research methodologies into existing systems.

The right person for this position will be a strong, positive voice for design innovation, a vital part of strategic discussions and understand the relationship between research, design and product development.

Responsibilities
You’ll work with a highly collaborative group of UX designers, product managers and engineers to identify user patterns, facilitate user testing, translate insights and explore emerging trends that will help deliver experiences that help customers successfully and meaningfully interact with **MEMBERS ONLY**SIGN UP NOW***.’s digital platforms.

In this role you will:
Create a deep understanding and empathy for our customers through a diverse research program
Execute qualitative research projects from start to finish, including developing a research plan, recruiting, moderating, analyzing results and presenting findings/visualizing data
Observe and analyze user behavior and present actionable insights to stakeholders, including product and design teams
Educate teams about how to incorporate user research and facilitate evidence-based product and design decisions
Keep up with the rapidly evolving field of UX research, consistently bringing new ideas to the team
Experience:
2 years experience conducting UX research for digital design organizations or related field
Preferred Qualifications:
Relevant work experience in digital products and services with a focus on mobile apps, ecommerce and related fields
Degree in Human-Computer Interaction (HCI), Human Factors, Cognitive Psychology or related field/equivalent experience
Experience with analyzing multiple data types from different sources and delivering insightful, actionable findings
Experience with designing research artifacts (e.g., surveys and questionnaire, in-depth-interviews, cognitive walkthroughs, usability studies, contextual inquiries, etc.)
Rigorous sense of detail and the ability to seek out simple solutions to complex challenges

Company info

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