Senior Product Manager-Order Product Health

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As the Senior Product Manager
for the Order Product Health Team
, you will lead a high performing team of Product Managers and drive the outcome planning for post-purchase order processing across all channels. You will be responsible for the Order Product Health roadmap with the goal of establishing a foundation for Product Health across all Order Processing & Experiences Product teams. This position is designated for a new team focused on processes, innovation, and tools to measure customer and employee success throughout the order life cycle.
This role will partner with key internal teams, execute data driven prioritization to design, build, and launch initiatives related to Objective and Key Result measurements. As a champion of your strategy and customers, you will evangelize your strategy and obtain buy-in from key stakeholders across the organization, including executive leadership.
The individual coming into this role will have a proven track record of owning and delivering world-class customer experiences, ideally for a large retail company. In addition, this individual will need to be data driven, a self-starter, comfortable with ambiguity, demonstrate the ability to manage multiple projects simultaneously and, along with your team, drive them to completion.

Key Responsibilities:
Set the strategic vision and tactical priorities for a set of Product teams in partnership with Engineering and User Experience
Influence Product Manager peers with value-based thinking as they define and mature their targeted key results
Identify new opportunities, define the business case, and drive organizational alignment
Become familiar and able to support product team budget and financial goals
Conduct performance reviews, development planning, and other people management responsibilities for direct reports
Minimum Requirements:
2 years’ experience relevant Product Management Experience (Dev, UX, Strategy, etc.)
1 year of experience with direct people management and team management
1 year of relevant experience in strategy creation, customer focused solutioning, cross-functional leadership, etc.
1 or more years' of experience in analyzing and visualizing data to inform business decisions and system health
Preferred Qualifications:
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
6 years of product management experience
4 years’ experience owning and driving end-to-end product requirements across multiple technology teams
2 years of direct people management experience
Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality

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