Records And Information Management Senior Specialist

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Records and Information Management Senior Specialist
The candidate will process incoming electronic and hard-copy records into Firm-approved storage. Prepare and scan hard-copy documents into electronic format. Assist with tracking custody of official files and their contents, whether in electronic or paper format. Respond to requests to locate, retrieve, return, or update items. Review electronic and hard copy files for accuracy and proper organization. Assist with transfer, closing, retention and cleansing of files in accordance with Firm procedures. Comply with Firm policy, procedures, and workflows related to information storage and governance, and assist with communicating these standards to Firm personnel. Provide high-quality customer service and assist with service recovery. Provide input to management about workload and workflows. Participate in or lead special projects and mentor Records and Information Management Specialists as requested. Other duties as assigned. Should have high school diploma or equivalent experience. Four-year college degree or equivalent work experience is preferred. Should have 1+ years of experience with record management with legal/law firm experience. Should have 2+ years' experience with records management in legal/law firm environment.

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