Senior Administrative Policy Professional Remote

Profile

Description

Humana is looking for a Senior Administrative Policy Professional to join our Learning and Knowledge Solutions Department. This team creates and maintains content across Service Operations in alignment with corporate compliance. This role is 100% remote, work-at-home anywhere in the U.S.

Your key accountabilities are creating content in alignment with content strategy and multiple complex business goals in order to enhance the experience and deliver content in a timely fashion to meet the needs of various audiences.

Responsibilities

As the Senior Administrative Policy Professional, you will:


Focus on creation of content that meets business requirements and is useful and relevant to targeted audiences
Create content that is compliant, SEO optimized, reusable across properties, consistent in style and tone, and aligned with business objectives and goals
Ensure that content is aligned with design and that all deliverables are in sync
Assist with creation and maintenance of content standards, including library of common reusable content
Work closely with other project team members and leads including other internal consultants, process owners, facilitators and curriculum owners
Work collaboratively and cohesively across teams to gather information in a complex environment with multiple stakeholders and reviews
Have the ability to receive feedback professionally and respond accordingly in a positive, productive and, as needed, proactive way that produces excellent content
Possess the ability and confidence to negotiate diplomatically to achieve the most effective content
Apply business expertise to assist in determining impacts to the organization, while consulting with process and business owners.
Provide ability to interpret Department of Insurance guidelines and compliance regulations, in order to translate into easy-to-use documentation.
Curate content for multiple channels


Required Qualifications


Bachelor's degree or equivalent related work experience
4 or more years of professional writing experience
Proven expertise in grammar and style adherence
Ability to be flexible in a very fluid and dynamic environment - including dealing with changing processes and priorities
Must be extremely well-organized, capable of handling multiple details simultaneously, and able to easily move between strategic and tactical work
Strong comfort with financial acumen including experience managing data and numbers
Comfortable presenting to groups
Expert level experience with Word, Excel and PowerPoint


Preferred Qualifications


Master's Degree of Business Administration
Familiarity with Search Engine Marketing and Optimization strategies
Familiar with content management systems
Conversant and comfortable with principles of design, writing and editing


Additional Information

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:


Work-Life Balance
100% Work-At-Home/Remote
Generous PTO package
Health benefits effective day 1
Annual Incentive Plan
401K - Immediate company match
Well-being program
Paid Volunteer Time Off
Student Loan Refinancing


If you share our passion for helping people, we likely have the right place for you at Humana. Work at Home/Remote Requirements


Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required


Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

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