Desktop Support Analyst remote control software provide desktop computing hardware MS Office

Profile

NCDHHS-708073
NC FAST requires the services of a Desktop Support Analyst to assist with desktop support to NC FAST end users, including NC FAST users in training environments located at the main NC FAST facility.
REQUIRED/DESIRED SKILLS
Skills
Required/
Desired
Experience
Experience using remote control software to provide desktop support
Required
3 Years
Experience organizing and following complex and/or detailed technical procedures to provide desktop computing hardware and software installation.
Required
3 Years
Experience with microcomputers, local/networked printers, Microsoft operating systems, MS Office and MS Exchange, Netware, Active Directory
Required
3 Years
Experience integrating knowledge and skills from a range of technologies to address work assignments.
Required
3 Years
Experience independently resolving routine and non-routine problems, solve problems and perform diagnostics on software and/or hardware.
Required
3 Years
. Microsoft MCSE and A Certification
Highly desired
LAN Desk experience and Ghost experience
Highly desired
****
Local:
518-218-1700
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Corporate - Albany NY
435 New Karner Rd, Ste 202
Albany NY 12205
Chicago
63E Lake Street, Ste 201
Chicago, IL 60601
Florida
17258 SE 121st Ave
Summerfield, FL 34491
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