Corporate Mortgage Trainer

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JMAC Lending is GROWING! We're Hiring!
Location: Remote
The Opportunity:
JMAC Lending continues to rapidly expand and is seeking a talented experienced Corporate Mortgage Trainer. The Corporate Trainer must have comprehensive knowledge of mortgage operations, products, loan origination systems, and process. This role will be responsible the development and delivery of training across our organization leveraging multiple training delivery platforms, online, LMS, in-person. This role is instrumental in the onboarding, training and skill development of our team members.
JMAC Lending is looking for a person who is passionate about training and dedicated to our company values to provide support in this fast-paced environment. If you are looking for a company that has consistently new technology initiatives, and an environment that is fun and innovative then this is the place for you.
Key Responsibilities:
Work with senior leaders of mortgage operations and human resources to design training program (outsourced or in-house).
Conduct appropriate training methods per case (simulations, mentoring, on the job training, professional development classes and case studies.)
Perform company-wide training, skills and knowledge gap assessments and design training programs to address gaps.
Use accepted, internal education principles and track new training methods and techniques.
Design and prepare educational user guides, job aids and materials.
Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and how it affects process flow.
Assist in maintain updated curriculum database and training records.
Manage and maintain in-house training facilities and equipment.
Delivering training related to all aspects of sales, loan products, operational processes, system utilization and regulatory requirements through various channels (classroom, self-paced, on-line, webinars, video etc.).
Designing various levels of instructional materials based on targeted audience and creating training assessments to measure trainee understanding. Ensuring materials reflect accurate information and process instructions, utilizing SME and management within the functional areas, as necessary.
Fostering an energetic, learner-centric environment to ensure trainee engagement and comprehension.
Providing monthly training summary reports to management to identify training delivered, trainee assessment results, trainer survey results, and making suggestions for training enhancements for continual improvement.
Assuring a positive team-like working relationship with all internal and external partners.
Professional Experience, Education, and Qualifications:
BA/BS degree or an equivalent combination of education and work experience.
4 years of experience as in a mortgage banking environment working as a processor, underwriter or other mortgage operations role.
2-4 years as a mortgage or closely aligned corporate trainer.
Strong knowledge of Fannie Mae, Freddie Mac, FHA, VA & USDA lending, non-conforming loan products.
Knowledge of learning management systems and web delivery tools
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Familiarity with traditional and modern training methods and techniques
Advanced organizational skills with the ability to handle multiple assignments
Experience with Lending QB preferred or other loan systems.
Ability to operate effectively & efficiently in high-pressure situations.
Ability to work well in a team environment, a team-player.
WFH initially and then onsite in our Santa Ana location.
Perks with JMAC Lending:
Competitive compensation reliant on ability & experience
Excellent benefits package including multiple health, dental & vision package
Company paid life and AD&A Insurance, as well as additional voluntary benefit possibilities
401k
PTO days in additional to 8 paid company holidays
Full-time position
About JMAC Lending:
JMAC Lending has been in business for more than 20 years. Servicing clients better with our innovative products, exceptional service, support and our dedication to helping our partners grow our business. The core of our culture and business approach is to go Beyond Current
market options to be the go-to lender of choice for our clients. Our associates hold distinguished credentials and participate in continuing education, to ensure knowledge is carefully balanced with experience. Our company was built on our adherence to the highest ethical standards, while efficiently and carefully executing the delivery of product pricing for wholesale and correspondent lending for our clients.
JMAC Website
**MEMBERS ONLY**SIGN UP NOW***.. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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