Director Enterprise Application

Profile

u003cpu003eUnder the general guidance of the AVP, Information Technology, the Director of Enterprise Applications will be accountable for the management of Adleru0026rsquo;s academic and business application portfolio to deliver excellence in the implementation, development, integration, support, and maintenance of applications and services.u003c/pu003enu003cpu003eThe role ensures business and technology requirements are defined and agreed upon by partnering with users, internal teams, and vendors to deliver solutions as part of the organizationu0026rsquo;s objectives and improvement of IT services in support of Adleru0026rsquo;s overall strategic priorities. The role develops and monitors processes, procedures, workflows, and policies in alignment with established University policies and enterprise best practices.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eEducation/Experience:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eA bacheloru0027s degree in Computer Science or Information systems is required or the equivalent combination of education, training, and experience from which comparable skills can be acquired.u003c/liu003enu003cliu003eA minimum of five (5) years of work experience managing and supporting enterprise applications such as ERP, CRM, SIS, LMS, and HRIS systems.u003c/liu003enu003cliu003eA minimum of three (3) years of experience leading teams as an Enterprise Applications Director or similar role.u003c/liu003enu003cliu003eA minimum of three (3) years of experience or equivalent education in identifying, analyzing, and documenting requirements; analyzing application features and functions to assess scope and impact of business needs; conducting workflow, process diagrams, and gap analysis; writing specification for conversion or interface programs.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eCertifications/Licenses:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eOne of the following certifications (or higher) preferred: PMP, CAPM, ITIL, Six Sigmau003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eKnowledge/Skills/Abilities:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eCommitment to diversity and building an inclusive community.u003c/liu003enu003cliu003eDemonstrate self-motivation and a strong technical understanding of enterprise applications, integration design, database systems, data warehousing, software development, reporting, business intelligence, and business processes.u003c/liu003enu003cliu003eHands-on experience managing and supporting Ellucian Colleague, Ellucian Banner, PeopleSoft, Salesforce, or other ERP/Student Information Systems.u003c/liu003enu003cliu003eKnowledge of standard SDLC and Agile software development methodologies.u003c/liu003enu003cliu003eOutstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.u003c/liu003enu003cliu003eAn effective communicator including written, oral, and listening with the ability to educate at all levels of the organization to ensure alignment on strategy and priorities.u003c/liu003enu003cliu003eAbility to manage change effectively. Always mindful of people, process, and technology implications.u003c/liu003enu003cliu003eDemonstrated ability to think laterally with a high level of tenacity to solve problems.u003c/liu003enu003cliu003eSound understanding of application compliance requirements in healthcare or higher education setting such as FERPA and HIPAA.u003c/liu003enu003cliu003eStrong project management background and ability to set scope and delivery expectations with internal customers and technical teams.u003c/liu003enu003cliu003eStrong collaboration acumen and relationship-building abilities.u003c/liu003enu003cliu003eSound understanding of IT Service Management and a clear commitment to ITSM frameworks like ITIL.u003c/liu003enu003cliu003eExperience with the following technologies: Microsoft Office 365, SharePoint, SQL, REST, Python, Ruby, C# or other programming and scripting languages.u003c/liu003enu003cliu003eDemonstration of Emotional Intelligence, empathy, and professional maturity.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eSupervision:u003c/strongu003e Software Engineers, Business Intelligence Developers, Application Support Analystsu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eEssential Duties u0026amp; Responsibilities:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eOversee the Enterprise Applications function, responsible for people management and driving a positive team culture that continually encourages creativity, ownership, and accountability.u003c/liu003enu003cliu003eDevelop a sustainable enterprise applications strategy to ensure reliability, availability, scalability, and performance of Adleru0026rsquo;s Enterprise Applications portfolio both on-premise and in the cloud in partnership with the Infrastructure and Service Desk teams.u003c/liu003enu003cliu003ePartner with IT governance structures, peers, and business partners to establish and manage department project portfolio in alignment with strategic direction and business initiatives.u003c/liu003enu003cliu003eRecruit, develop, lead, and retain a high-performing, effective, and diverse team that embodies continuous improvement.u003c/liu003enu003cliu003ePartner with the Infrastructure team to ensure applications are compliant with security and privacy requirements such as GDPR, FERPA, HIPAA, PCI, HITRUST, SOC, and ISO27001.u003c/liu003enu003cliu003eDevelop and maintain policies and procedures for the administration and configuration of the enterprise applications portfolio.u003c/liu003enu003cliu003ePartner with Infrastructure and Service Desk teams to support the preparation and maintenance of the organizationu0027s disaster recovery and business continuity plans to ensure business risks are addressed within appropriate recovery timeframes.u003c/liu003enu003cliu003eIdentify areas of opportunity to consolidate applications, automate capabilities, scale functionality for high volume processing, and maximize functional and technical capabilities to reduce manual process.u003c/liu003enu003cliu003eOversee development of managerial and financial reporting, visualizations, and business intelligence tools in partnership with business partners.u003c/liu003enu003cliu003eEnsure all users have the training and documentation to perform their work efficiently and effectively.u003c/liu003enu003cliu003eManage functional application support activities ensuring timely resolution of open issues, accurate documentation, and service delivery focus.u003c/liu003enu003cliu003eLead the development, governance, and maintenance of Adleru0026rsquo;s internal and external portals using WordPress, SharePoint, and other web content management platformsu003c/liu003enu003cliu003eDevelopment of business cases including financial modeling and strategic planning as needed.u003c/liu003enu003cliu003eOther duties and projects as assigned or needed.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eWork Environment (Physical Demands):u003c/strongu003e The usual and customary methods of performing the jobu0027s functions require the following physical demands: some lifting to 25 pounds, carrying, pushing, and/or pulling, and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eUniversal Core Behaviors:u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eCommunication:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eEffectively expresses oneself in all oral and written communications.u003c/liu003enu003cliu003eExhibits good listening and comprehension skills.u003c/liu003enu003cliu003eKeeps others informed, as well as responds in a timely manner.u003c/liu003enu003cliu003eDemonstrates match between words and actions.u003c/liu003enu003cliu003eResponds with tact, diplomacy, respect, and composure when dealing with others.u003c/liu003enu003cliu003ePromotes the spirit and essence of the Schoolu0026rsquo;s Vision, Mission, Values, and Key Strategies through both verbal and written communication.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eTeamwork and Collaboration:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eCooperates with others toward the achievement of common goals.u003c/liu003enu003cliu003eSeeks consensus and win-win solutions to problems and conflicts.u003c/liu003enu003cliu003eContributes actively and participates fully in team initiatives.u003c/liu003enu003cliu003ePuts the success of the team above own interests.u003c/liu003enu003cliu003eBuilds and maintains constructive work relationshipsu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eResponsive to Change:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eSupports changes in the work environment.u003c/liu003enu003cliu003eDisplays a proactive, problem-solving approach toward work.u003c/liu003enu003cliu003eCommitted to life-long learning by continuously increasing skills, knowledge, and effectiveness.u003c/liu003enu003cliu003eActively seeks and initiates creative and innovative solutions.u003c/liu003enu003cliu003eExercises sound, accurate, and informed independent judgment when needed.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eQuality-Driven and Accountable:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eResults-oriented and committed to quality through continuous process improvement.u003c/liu003enu003cliu003eEliminates ineffective activities and closes performance gaps.u003c/liu003enu003cliu003eAnticipates and responds to customer needs.u003c/liu003enu003cliu003eMonitors own performance, accept responsibility for actions, and actively seeks feedback.u003c/liu003enu003cliu003eMeets deadlines and completes projects and activities in a professional, timely manner.u003c/liu003enu003cliu003eSeeks opportunities to increase productivity and/or reduce costs while maintaining the highest quality standards (fiscally responsible).u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eSupport of Vision, Mission, Values, Key Strategies:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eSupports and models the Schoolu0026rsquo;s Values of social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.u003c/liu003enu003cliu003eArticulates the Schoolu0026rsquo;s Vision, Mission, and Key Strategies in a way to educate others.u003c/liu003enu003cliu003eDemonstrates active commitment in advancing the Schoolu0026rsquo;s Vision, Mission and Key Strategies.u003c/liu003enu003cliu003eExhibits personal integrity, honesty, zeal, and compassion.u003c/liu003enu003cliu003eAligns work processes to advance the Schoolu0026rsquo;s strategic plan and key strategies.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eEqual Opportunity Employeru003c/strongu003eu003c/pu003enu003cpu003eIt is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law.u003c/pu003enu003cpu003eAs part of Adleru0027s equal employment opportunity policy, Adler will also take affirmative action to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.u003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:5b64ce7f-14b5-443e-344c-7e8db470f3bd,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-05-17T14:02:11.406Z},{JobBoardId:b809b751-42a6-bffa-f3ce-536e549e35d9,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-05-17T14:02:11.406Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

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