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Location
Columbia, MD, United States
Posted on
Oct 28, 2016
Profile
Come work for a cutting edge cyber security company!! Very cool job/career waiting for you!!!
LINUX Support Engineer
ALL CANDIATES MUST HAVE BASIC KNOWLEDGE OF THE COMMAND LINE TOOLS.
Job Description
The Technical Support group is looking for highly motivated, adaptive and flexible individuals to join our dynamic support team with the opportunity to work with cutting edge and innovative security products. The Technical Support Engineer position will be responsible for processing telephone and email requests from customers. Responsibilities in this capacity include:
Troubleshoot system, software, and networking problems.
Contribute documentation to a customer knowledge base.
Testing of patch releases and product updates.
Core Competencies:
Outstanding written and verbal communication skills
Strong people skills, ability to work effectively with customers and other teams
Strong technical and analytic skills.
Exceptional organizational skills, ability to manage multiple priorities in a fast-paced dynamic environment.
Advanced problem solving skills, ability to develop effective long-term solutions to complex problems
Ability to learn new skills and apply them quickly.
Motivated team player with excellent communication skill and a positive attitude
Qualifications:
Familiar with Linux/Unix command line tools/environment.
Basic Unix system administration skills
Intermediate knowledge of TCP/IP networking
2-3 years customer service experience
Experis is an Equal Opportunity Employer (EOE/AA)
Experis
Experis
Company info
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