Us Immigration Manager

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US Immigration Manager
Responsibilities: Hiring and developing a team of US Immigration Specialists focused on US immigration projects designed to optimize a frustration free experience through the delivery of US immigration services to employees, candidates and internal business partners. Ensure team receives regular US immigration training and updates via work with immigration service providers, participation in webinars, seminars or conferences, and in internal meetings with the Global Immigration Team. Work with other team members and immigration service providers as needed to manage complex queries, including escalations, assessments of immigration options with a focus on seamless immigration support delivery to ensure optimal employee and stakeholder experience. Educate managers and business partners on employee US immigration risks, strategies, guidelines, and updates. Communicate regular updates to employees and stakeholders both verbally and in writing and constantly designing new ways to support employees and stakeholders using a comprehensive communication strategy. Build durable, sustainable, and flexible processes that produce positive and reliable results. Regular and deliberate inspection of the team’s products and services to achieve continuous improvement. Continually identify areas of redundancy or no-value add to ensure process, procedure, and staffing optimization. Create tracking mechanisms and other dashboards that measure overall health of programs, such as cycle times, user experience, and trends. Benchmark with other similarly situated companies through industry advocacy orgs. Work with senior leadership within the Global Immigration Team, Legal, Public Policy, PR to review and understand impact of immigration changes and develop associated processes or filing strategies as needed. Mentor other Immigration Specialists on the larger team, particularly in program and project management, and provide stretch opportunities where appropriate based on interest/skill. Create, develop and maintain a pipeline of candidates for the team, internally or externally, to minimize lead time when hiring.

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