Director Of Compliance

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Director of Compliance
The candidate responsibilities will include: Oversee the development of and updates to the compliance risk assessment methodology, as well as completion of and updates to the compliance risk assessments. Ensure methodologies account for the identification of emerging risks and respective adjustments to the risk assessment and compliance test plan. Oversee the monitoring and ongoing analysis of compliance risk management and implement measures to mitigate potential risk as appropriate. Execute dynamic planning through continuous monitoring of the Compliance department work product. Establish and achieve department goals, objectives, and initiatives, including the oversight of the development of compliance test plans, budgets, deadlines, and staffing needs. Provide oversight of policies, methodologies, programs, and procedures to facilitate accomplishment of compliance activities, goals and objectives. Direct communications to staff; build consensus and drive achievement of department goals, objectives, and initiatives. Develop and implement strategies to ensure the quality of services performed and the timely completion of work. Keep up-to-date with knowledge of compliance, risk and control, business and industry, and organization initiatives. Ensure compliance managers and staff also develop and maintain the appropriate level of knowledge and expertise. Develop and maintain strong relationships internally to support a collaborative work environment. Keep up-to-date with Agency projects and current initiatives. Oversight of Compliance. Communicate timely and effectively with Business Unit management regarding compliance initiatives and testing activities. Provide Compliance subject matter expertise both within PHEAA and with external parties/clients. Provide on-going guidance, mentoring, feedback and motivation to management and staff to ensure competent performance while adhering to department and PHEAA policies and procedures. Assess and resolve personnel issues by following Agency policies to identify solutions and recommend action to be taken while working with the Human Resources department. Monitor ways to improve team’s performance by identifying and implementing work efficiencies through process improvement and employee empowerment techniques. Provide guidance on goal development for managers and staff; including development in the areas of regulatory compliance, risk and controls, business and industry, and department and organization initiatives. Monitor compliance managers’ progress toward goal completion and provide routine feedback on performance. Prepare and discuss annual performance reviews with managers and staff (as applicable); identify strengths and weaknesses and make appropriate recommendations for promotion or corrective action. Provide coaching that fosters innovation, professional development, and technical growth through assignment, mentoring, and training. Participate in industry specific user groups or committees. Maintain business and process knowledge and remain current with best practice, new developments and changes in the market. Ensure the knowledge is extended to managers and staff. Conduct team building exercises and staff meetings, as needed. Perform other duties as assigned. Must have Juris Doctorate, 7+ years of compliance experience, and three years of supervisory experience; or any combination of knowledge, skills, and abilities. Professional risk/control related designation (e.g., CIA, CRMA, CISA, CPA) or possession of high-quality related experience and demonstration of rigorous professional training. Must have knowledge of the concepts, theories, principles, and practices of risk, control, regulatory compliance, auditing, including internal control concepts, and testing methodologies. Should have Advanced knowledge of Department of Education and consumer finance laws and regulations applicable to a student loan lender or servicer (e.g., Truth-in-Lending Act (TILA), Equal Credit Opportunity Act (ECOA), Servicemembers Civil Relief Act (SCRA), Telephone Collections Protection Act (TCPA), Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Fair Debt Collection Practices Act (FDCPA), Anti Money Laundering (AML), etc.). Must have extensive experience and judgment to plan and accomplish goals. Should have Management experience and leadership and supervisory skills; ability to produce results through others. Must have Project management and leadership skills; including the ability to direct multiple compliance managers and staff, each responsible for concurrent projects to achieve a smooth and timely work flow as well as a high level of quality and quantity; oversee multiple engagements, prioritize assignments, and work independently with limited supervision.

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