Sr. IT Telecoms Engineer

Profile

Texas, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

September 22, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

Our Projects and Technology (P&T) business exist to make the delivery of Shell’s strategy and the growth of our company possible. P&T works collaboratively and in an integrated way with its business partners, to deliver value for our customers, and for Shell.

This role will provide oversight for the Field Telecoms Landscape for the Americas Wells business. The successful candidate will work in conjunction with various business proximate SOL’s and Field Telecoms resources to assure service continuity.

What’s the role?

The Sr. IT Telecoms Engineer Understands, delivers or improves the range of activities necessary to seamlessly integrate and operate one of the world’s largest IT estates. The scope covers service management activities, Hybrid on-premise and Cloud operational landscapes with many integration points; and the integration of the interdependent services of diverse internal and external service providers into end-to-end services which deliver value to Shell.

The expiations for this role are:


Accountable for the operational delivery of the Field Telecom related activities for Wells work units.
Subject matter expert in the support, design, configuration of Field Telecom & Process Control Systems.
Oversee GoM Network Connectivity to Wells sites and Field Telecom Operations Landscape
Review and align Supplier/Wells Infrastructure request and requirement to Shell security standard & identified reference architecture (PCD/IACS). (Supplier provides Design/Design Assurance)
Oversee the ‘field telecom operations’ team to ensure compliance and configuration of Shell and third party equipment on work units (field telecom engineering work)
Ensure Field Telecom Asset Inventory and Network Drawings (Physical and Logical) are accurate and maintained.
Manage IT/OT interfaces, relevant IACS controls, and infrastructure configuration for Field Telecom
Review and provide input on risk assessment of connections between the asset PCD/IACS and Field Telecom interfaces
Maintain inventory of Field Telecom equipment, application infrastructure, interfaces, firewalls, etc. (exclude equipment in PCD)
Ensure adequate and secure segregation of Work Unit IACS/PCD and Field Telecom network. Ensure risk assessment to support secure segregation.
Provide approval for 3rd party Internet, Data Stream and Remove Access & Controls (Site ET and OIM can provide approval as well – access to TPA server via GI process).
Support all non-legacy and legacy telecoms systems in managed facilities, in line with applicable OLA/SLAs - should have working experience with all or most of key systems like Avaya PBX, Cisco Call Manager, UHF/VHF systems (Motorola), DC power systems (SAFT/AEG), Crude loading/ESD systems (Motorola), Aviation communications systems, Aviation lighting systems, CATV/Entertainment Systems, Redline radios, Cambium radios, microwave, LTE etc.
Ensure right security accesses are provided to assigned telecoms facilities
Support corrective & preventative maintenance jobs at managed telecoms facilities are carried out within specified OLA, based on incident/fault reports/logs; ensure resolution within OLA (and SLA with vendor, as appropriate)
Plan PM schedule telecoms assets; support scheduled preventive maintenance plans are carried out on time in all assigned facilities; support compliance to planned schedule; ensure close-out in SAP without MIE compliance issues
Effect configuration management; manage IP Subnets, manage inventory of telecoms assets (ensure all telecoms assets are registered); ensure asset disposal processes are followed (as appropriate)
Manage integrity of assets; ensure governance processes and physical state of systems in managed telecoms facilities are in top conditions; document visit details and identified issues; recommend solutions to identified problems and ensure timely close-out of action items
Ensure thorough Run and Maintain support for telecoms Assets.
Landscape Management (Cisco networks):
Responsible for identifying new features for IT Telecoms that give Shell Telecom users an advantage over their competition.


What we need from you?


Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
At least 5-10 years working experience in IT. Preferably in IT/Telecoms Network Engineering & Network Administration experience supporting Telecom Infrastructure.
Preferably a bachelor’s degree in IT or related.
Preferably Cisco Certified Network Administrator (CCNA)
Strong knowledge of budgeting - planning, control and execution processes
Preferably with knowledge of Health Safety Security Environment (HSSE) processes.
Preferably with knowledge in Business Continuity and Disaster Recovery Planning, Processes and Operations.
Good team player - able to work effectively with colleagues, internal and external customers in a virtual manner.
Preferably with the ability to:
Analyze network performance and perform network planning.
Analyze customer needs and generate technical requirements, using your expertise in Cisco routing and switching, troubleshooting and configuration of MPLS, HSRP, BGP, OSPF, VPN and QOS.
Provide network problem resolution and root-cause analysis.


COMPANY DESCRIPTION

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…


We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Company info

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