Release Specialist-Salesforce

Profile

Details


Department: Ascension Studio

Schedule: Full time

Location: Fully remote with potential for quarterly travel


Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.

Responsibilities

Job Summary:

Manages Releases, Copado Deployment Pipeline, and all change management processes for the Engagement Services Team.Responsible for enabling delivery teams by executing DevOps processes in a timely and efficient manner. Provides review and execution of quality controls to identify potential issues before they impact delivery or operations. Build solutions on the Salesforce platform to enable Dev teams to deliver changes.

Responsibilities:


Manage Change Control Process (create change controls, ensure teams follow change control process, & support teams in Change Advisory Board)

Assess current DevOps processes and procedures, identify opportunities for improvement (propose and implement enhancements to the Salesforce Release Process)

Participate in release planning with Product Owners, Architects and Development Teams

Support Copado Deployment Process and Tool

Ensures teams follow defined processes for releasing Salesforce features

Validate releases have passed all necessary quality gates and are ready to be deployed

Own the Salesforce Release Process

Deliver reporting and analytics on the end to end release lifecycle

Work across multiple products and functional groups to release multiple platform features concurrently

Should have strong understanding of deployments using Copado

Deployments to production environment have to occur outside of normal business hours so occasionally non-traditional hours will be required

Assist Salesforce Development Team with DevOps processes and any Copado troubleshooting that may arise

Ensure proper backup strategies are in place

Own the day to day operations of OwnBackup

Perform sandbox data seeding and data restore processes as necessary

Ensure security and compliance requirements are met as they pertain to the Salesforce release and backup strategy

Complexity of Work:



Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment. Must be able to work a flexible schedule to perform tasks in non-traditional hours as necessary.

Minimum Qualifications







3 years of experience required

Proven ability to design and implement new processes and facilitate user adoption.

Strong understanding of the platform, with the ability to configure custom objects, formula fields, flows, custom views, and other content of intermediate complexity

Strong understanding of Salesforce best practices and functionality

A demonstrated ability to understand and articulate complex requirements

Experience in a Healthcare setting preferred

Previous experience working in a SCRUM or agile environment preferred

Two years of experience as a Salesforce administrator preferred

Salesforce Admin certified required

Salesforce App Builder certified preferred


Requirements

Education:


High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.


Additional Preferences

Complexity of Work:


The role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Ability to quickly adapt to changes in assigned work and/or assigned product/project

Collaboration with multiple cross-functional team members and stakeholders, which requires excellent communication skills.

#LI-Remote

#AscensionStudios


Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (**** poster or EEO Know Your Rights (Spanish) (**** poster.

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Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (****

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