Manufacturing Technical Support Engineer

Profile

Texas, United States of America

Job Family Group:

Process Engineering

Worker Type:

Regular

Posting Start Date:

December 5, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

What's the role?

The overall objective of this assignment is to provide manufacturing technical support for existing and new refining catalyst products/process technology. Primary customers include the global catalyst manufacturing organization and refining catalyst R&D. Secondary customers include Shell Catalyst & Technology business and application managers, sales and marketing and supply chain.

This includes close involvement in all phases of the catalyst product development cycle and process improvements at our plants. Moreover, this includes identification and successful implementation of high value-added opportunities that 1) encompass integration of fundamental and pragmatic aspects of catalyst manufacturing and 2) meet customer requirements and add to the bottom line of the catalyst business.

Principal Accountabilities:


The MTS team is ultimately responsible for providing the business with a technically superior and differentiable product for which the customer is willing to pay a premium price. The MTS Engineer role specifically has the responsibility to:
Develop a detailed understanding of the equipment and manufacturing practices at each of SC&T’s manufacturing locations and effectively communicate with various specialists involved in technical and operational issues at each location.
Develop a detailed understanding of the research programs at each R&D location and effectively communicate with researchers regarding ongoing commercialization and development efforts.
Develop basic understanding of the application areas in which SC&T’s products are utilized.
Provide technical guidance on HS&E issues associated with new product commercialization and existing technology and take initiative to recommend corrective action on safety and environmental problems.
Contribute to the effective scale-up of new catalyst technologies, and implement manufacturing process advances and improvements that improve product consistency and operational excellence.
Develop a detailed understanding of key process variables that impact each unit operation within catalyst manufacturing.
Using process and quality assurance data and in consultation with manufacturing, business and R&D, develop innovative solutions to technical/operational problems to improve first time quality, process capability and manufacturing flexibility and efficiency.
Promote and maintain consistency among labs and manufacturing sites for standardized procedures, processes, and technical protocols.
Propose solutions and execute successfully product and process development studies. Effectively use Statistically Designed Experiments to conduct these development studies.
Develop product economics based on plant fixed and variable costs.
Contribute to short-term applied research with the aim of providing insights and leverage for future manufacturing advances and product improvements.
Identify and recommend needed database systems, tools, models to meet manufacturing needs and increase production capabilities and efficiency.
Promote the development of new ideas, bust existing paradigms and work within the business, with suppliers, with manufacturing and test locations, and with customers to implement these ideas, ultimately providing a substantial economic pay-out.
Participate in business meetings (internal and external) in the role of process and manufacturing expert.


Dimensions:


This job assignment involves working globally providing technical service to the SC&T manufacturing locations as well as working with Shell R&D locations.
Interfaces with R&D, suppliers, customers and catalyst manufacturing sites to carry out effective technology transfer for successful catalyst manufacturing and testing at several locations worldwide. Developing credibility and trust within the organization are critical components of the assignment to ensure success.
Responsible for incorporating best practices and process improvements into the new and existing catalyst plants.
Contributes towards establishing and maintaining a sophisticated technical infrastructure in support of world-class catalyst manufacturing and testing at several locations worldwide.
Actively participates in extramural professional associations pertaining to catalysis.
This assignment involves approximately 25% travel.
Reports to the Manager-Refining Catalyst MTS, who reports to the GM Refining Catalyst Technology.


Key Challenges:


Responding to business needs and progressing projects in process improvement, technology transfer, catalyst scale-up, catalyst testing, and technical support in an era of limited resources, rapidly changing and more demanding customer requirements, with very short time windows.
Anticipating and resolving customer and business needs. The discovery/development time scale is much longer than the business time scale, it is therefore often necessary to conduct research in an area and be prepared to commercialize new products in response to challenging business requirements.
Successfully transferring new catalyst technology from lab-scale to full commercial scale, without compromising performance advantages.
Participation in multidisciplinary teams comprised of R&D scientists, chemical/process/equipment engineers, raw materials suppliers, and plant management/operators.
Resolving manufacturing issues around product quality, debottlenecking, and process improvement.


What we need from you?


Must have legal authorization to work in the US on a full-time basis for anyone other than current employe
BSc degree in chemical engineering (preferred) or chemistry.
At least 5 years of technical/operation plant support and/or catalyst R&D.
Good problem solver, strong process and analytical skills, creative thinker.
Proactive and results driven.
Effective time manager and able to work on multiple projects simultaneously.
Demonstrated ability to lead teams to solve process problems across cross-functional lines.
Working with R&D to commercialize new products.
Able to develop a close working relationship with the business, manufacturing, R&D, and supply chain.
Understands basic principles of engineering and project management.
Equipment background, solids handling and process control experience preferred.
Experience with the MOC process, potentially with the ability to organize and lead the MOC process.
High level skills in the areas of data analysis, Excel, and Visual Basic.
Experience applying statistical tools to data analysis, troubleshooting, and process optimization.
Proficiency in process modelling, both unit operations and fundamental.
Able to communicate effectively with customers and suppliers.
Able to develop a broad network both inside and outside of Shell.


Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

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