Deputy OampM Manager

Profile

Deputy O&M Manager
The Deputy Operations Manager will be responsible for the efficient operation and maintenance of an enterprise global IT network including Tiers 1 and 2 of a 24x7 critical Systems Operations Center (SOC) and O&M support to other sites including the enterprise Development, Test, and Integration Facility (DTIF). Activities will include incident management, compliance with service level agreements, capacity planning, capacity management, operations monitoring, break/fix, and routinely reporting and interface with senior government managers. Other duties include the oversight of the DTIF administration team and the Enterprise Provisioning and Patching Teams. Candidate will have a strong background in process engineering, quantitative and qualitative process improvement and a deep understanding of operational performance metrics. The candidate will be capable of moving the entire operations team to continual levels of performance improvement.
Qualifications
Basic Qualifications:
Minimum 5 years Management experience in an Operations Environment (providing leadership and direction to an O&M team) managing Maintenance tasks, operational issues, and projects Experience in managing a 24x7 Service Desk and willing to be on call 24x7x365 Hands-on technical background in one or more of the following: network engineering, UNIX administration, Windows administration, Lotus Notes Administration, Database Administration and custom application administration. Experience with establishing and working to service level agreements TS/SCI with polygraph clearance (active/current) required.
Preferred Qualifications:
PMP certification and A certifications are preferred. ISSOC
Northrop Grumman Corporation is a leading global security company providing innovative systems, products, and solutions in aerospace, electronics, information systems and technical services to government and commercial customers worldwide. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.
Shift:
1st Shift
Relocation Assistance:
United States-Virginia-McLean
Number of Openings:
1
US Citizenship Required for this Position:
Yes
Business Sector:
Information Systems
Clearance:
Polygraph

Company info

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