Litigation Support Analyst

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Litigation Support Analyst
The candidate will be part of a dynamic team dedicated to organizing, carrying out, directing and monitoring all technology-related activities associated with assigned client matters to achieve cost-effective, client-oriented outcomes. Will manage all aspects of assigned projects utilizing project management principles, including needs assessments, communication plans and resource coordination. Manage relationships, both internally and externally, as a liaison between subsidiary, firm personnel and outside vendors. Consult with the case team on technical options and solution recommendations. Deliver project-specific services provided within subsidiary, including consulting on data collection, ESI processing, database set-up and best practices. Define and manage custom solutions for specialized project needs. Oversee third party vendors regarding proposals, service quality, and communication coordination. Participate in the ongoing development and implementation of improved processes and procedures. Promote subsidiary services within the firm and to clients. Maintain authoritative knowledge of the market and case law, including regular evaluation of firm and subsidiary pricing against external vendor pricing. Troubleshoot technical difficulties and resolve and/or escalate issues as needed.

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