Commercial Enterprise Manager - Waldorf Astoria New York

Profile

As the Waldorf Astoria New York emerges from a multi-year renovation and reimagination, they are seeking a Commercial Enterprise Manager to join the team!

The Art Deco masterpiece, occupying an entire city block of midtown Manhattan, is at the epicenter of the city’s cultural, commercial, social, and political life. This landmark is currently undergoing a complete restoration that encompasses the historic public and event spaces, 375 guest rooms and suites, and 375 contemporary residences above the legendary hotel.

In this role, you will be responsible for assisting and supporting several Senior Leaders including Sales, Marketing, Human Resources and General Manager. The purpose of this position is to support operational activities and projects assigned, as well as administrative support to the above leaders.

The ideal candidate will have at least two (2) years of experience supporting sales, events or administrative teams. Prior hotel experience is preferred.

Want to learn more? Hotel Website (**** (**** Facebook , YouTube (****
What will I be doing?

As the Commercial Enterprise Manager, you would be responsible for providing administrative and organizational support to the Managing Director, Sales & Marketing Department and Executive Office. Specifically, this includes but is not limited to:


Assist in answering incoming telephone calls; screening / announcing and transferring calls to appropriate individual or taking a clear, correct message. Distribute messages to appropriate individuals.
Oversee and process tasks which relate to processing booking information including merging of contracts, addendums, turnovers, proposals, space blocking, and Delphi FDC logging (activities, leads, bookings, reports).
Input activities and leads into Delphi along with blocking guest rooms and meeting space.
Responsible for and understanding of the sales and catering software system, Contracts, and Addendums.
Assist the with special projects, which may include travel arrangements, Expense Reports, Client Events, coordinating Site Visits and marketing related projects.
Coordinate and follow through on projects and activities. This may involve attending meetings, taking notes and acting upon assigned duties to coordinate the assigned project / activity.
Maintain communication with departments involved in the assigned project / activity.
Manage confidential information that is disseminated to the Executive Committee and Corporate Office
Write correspondence on behalf of the departments. Make copies, send / distribute outgoing mail. Use email system to deliver and accept emails.
Greet internal and external customers when entering the department- and assist with a variety of requests.
Data entry using Delphi, Microsoft Word, Excel, C-Vent, Meetingbroker. Examples include correspondence, reports, marketing pieces, direct mail, contracts, internal forms, RFP responses.
Distribution of internal/external communication including email, letters, forms, bookings, contracts
Email correspondence directed by managers as needed.
Prepare and process purchase orders and check requests.
Maintain detailed filing system for the department.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.


In addition, we look for the demonstration of the following key attributes:


Quality
Productivity
Dependability
Customer Focus
Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (****. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking#2 Best Company To Work For in the U.S. (****support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:


Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education (****: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs


* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Pay Range: The pay range for this role is $36 - $43 per hour and is based on applicable and specialized experience and location.

#LI-MD1

Job: Sales

Title: Commercial Enterprise Manager - Waldorf Astoria New York

Location: null

Requisition ID: HOT09HMN

EOE/AA/Disabled/Veterans

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