Senior Technical Services Engineer

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Technical Services Engineer II
Austin, TX (or San Jose, CA)
Position Summary:
The Technical Services Engineer II is responsible for providing world class assistance to customers and channel partners in the usage of our products, as well as for leveraging our knowledge and relationships to assist in growing our software business in line with our corporate vision and performance expectations.
Activities may include combinations of customer support and other services, listed below, in proportions that are consistent with business needs, with the individual's skills and interests, and with the individual's availability: Product Support, Sales Assistance, Key Customer Development, Customer Training, Billable Services, Business Unit Assistance, and Marketing Assistance and Business Development.
Essential Job Functions/Accountabilities:
Product Support
Sales Assistance
Key Customer Development
Customer Training
Billable Services
Business Unit Assistance
Business Development/Marketing Assistance
Other duties as assigned
Minimum Requirements/Qualifications:
- PhD in an engineering discipline OR MS plus 3-5 years' experience. A BS with more than 7 years
of industrial experience will also be considered.
- Demonstrated use of relevant ANSYS software (knowledge of other commercial CAE, CAD, EDA
software packages a plus).
- Ability to work independently, as well as with others in a diverse team environment
- Demonstrated ability to manage multiple projects and to communicate effectively with
customers
- Demonstrated problem solving skills and ability to create engineering solutions to customer
problems
- Demonstrated skills in writing and presenting in fluent English
Other Job Requirements:
- Education and/or industrial experience related to fluid mechanics and computational fluid
dynamics
- Experience with Electronics Industry segment:
- - Experience with application of CFD simulation for package, board, system level modeling is
a plus.
- Experience with ANSYS CFD and CAD software (such as Solidworks, Pro/Engineer):
Experience with ANSYS Icepak is a plus.
- Demonstrated ability to manage multiple projects and to communicate effectively
- Experience with multidisciplinary simulation is a plus
- Experience working collaboratively with sales and marketing personnel is a plus.
EEO M/F/V/D/SO
AAP
PLEASE NOTE: No Phone Calls; No Recruiters
ANSYS Inc.
ANSYS Inc.
Web: ****

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