Employer Service Coordinator

Profile

Job Overview
Recruiting for an Employer Services Coordinator for Kildare/Wicklow offices
ABOUT TURAS NUA
At Turas Nua, we support people who are unemployed by providing intensive, targeted and personalised employment support services. The Intreo Partner of National Employment Services (IPNES) contract is delivered by Turas Nua, the Irish employability services provider. Turas Nua is an Irish employability services provider, wholly owned by FRS Network, an Irish cooperative social enterprise, which has been delivering services to Irish communities since 1980.
ABOUT DEPARTMENT
Our Employer Services Team works with local employers to identify suitable job opportunities for our clients. Our ES Team understand local business recruitment and business needs, which helps to support our clients in every step of their journey to employment. We place people into roles in large, medium and small size businesses in sectors including hospitality, logistics, administration, customer service, construction, security and many more.
PURPOSE OF ROLE
As an ES Co-Ordinator, you will provide appropriate support to the ES Consultants, working to source & pipeline suitable customer profiles for presentation by the consultant to client companies. You will provide client pipeline and administrative support to the relevant ES Consultant. You will work closely with a team of client caseworkers where you will foster and sustain strong working relationships.
PERSON PROFILE
You will be a motivated self-starter, team player but comfortable working on your own. Results driven and a people person who understands our customer base and the role that ES plays within Turas Nua. A willingness to tackle and resolve problems is key to the role, as is the ability to work effectively as part of the ES and wider business team. You will be a dynamic and flexible person who can work in a fast paced, customer focused and target driven environment with the ability to remember that performance to us is not purely numbers or money, but ensuring that we deliver a high-quality service which benefits the futures of the individuals and the communities we work with. Our ethos is 'everyone's story matters'.
KEY RESPONSIBILITIES:
Manage the flow of client pipeline to the ES Consultant.
Employer Services Sessions i.e. CV Review and One to One customer interaction.
Work closely with Caseworker group to identify suitable customer profiles.
Fully understand the customer base pipeline.
Identify business development opportunities for the ES Consultant.
Processing Submissions.
Provide a support to the ES Consultant and work to achieve department goals.
Responsible for the Return from Employment clients (Rapid Return).
Responsible for our Internal vacancy management tool, TN
Work as part of team in the delivery of the key targets for the regions.
Engage and take responsibility for continuous professional development and develop skills related to the area of practice that will drive best practice in your role.
ESSENTIAL REQUIREMENTS
Leaving Certificate or equivalent.
Minimum of three years' experience of working in a customer focused, results driven environment.
Excellent networking and relationship building skills.
Experience in the use of Microsoft office packages and databases.
Excellent administrative skills.
Fluent written and spoken English.
Excellent team player.
Highly efficient.
Excellent attention to detail.
Flexible and approachable.
Full driver's license with own transport
Experience in a result driven environment.
DESIRABLE REQUIREMENTS
Previous Recruitment Experience would be an advantage but not essential.
Good knowledge of the local labour market.
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