Location
Cleveland, OH, United States
Posted on
Mar 07, 2023
Profile
National Accounts Operations Associate (Part-Time) - ( 2300045O ) Description Welcome to Sherwin Williams Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. At Sherwin-Williams, we're proud of the company we keep — our family of loyal employees. To learn about our company and our culture go to Sherwin.com/careers CORE RESPONSIBILITIES AND TASKS CORE RESPONSIBILITY- Manage the day to day operations and property transitions for select portfolio or segment of National Account parents Working directly with National Accounts clients in successfully onboarding and offboarding accounts from our National Account program with them. Ensure that accounts are set up and tracked accurately. Notify field credit team of closed accounts to collect on. Responsible for executing geocodes on property lists to accurately report accounts back to the customers, both internal and external, as well as reverse geocoding to remove accounts no longer associated with the portfolio. Assist National Account Marketing Directors in coordinating their segment level marketing initiatives to increase account growth and support other various projects. Assist National Accounts Operations Specialist with eSupply. CORE RESPONSIBILITY- National Accounts Projects Assist the National Account Financial Service management team in various projects relating to reconciliation and upkeep of large National Account parents. Assist with monitoring department shared inboxes related to National Accounts. Provide account and parent specific reporting to management and assist in identifying potential process improvements to streamline the order to invoice lifecycle in order to resolve large National Account process related delinquency issues. Assist in various other projects as directed by National Accounts Financial Service Management to support growing profitable sales. CORE RESPONSIBILITY – National Account Maintenance On a daily basis the incumbent will complete all emails assigned to their folder. Ensuring that confirmation emails are delegated back to the requesting processor. Process new National Account packages from start to finish. Maintain the accuracy of the National Accounts Database while completing daily tasks, this includes creating the parent, geocode, tracking accounts and creating new accounts. Scan legal (affidavits and supply agreements) and credit documents and archive them by account or by parent. Export and complete the daily job/account files from the field. Complete monthly job files received from National Account Executives prior to month end close. Reference the Account-Job Tracking file to ensure accuracy of rebate accruals for jobs. POSITION REQUIREMENTS FORMAL EDUCATION: Required: High School Diploma Preferred: Bachelor’s degree in Business or related field KNOWLEDGE & EXPERIENCE: Required: Customer Service experience Preferred: Knowledge of the National Accounts Sales Organization TECHNICAL/SKILL REQUIREMENTS: Required: Able to operate a personal computer, use keyboarding/typing skills Proficient in Microsoft Excel and Word Ability to work independently Excellent communication skills Must be legally authorized to work in country of employment without sponsorship for employment visa status now or in the future. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Primary Location : United States-Ohio-CLEVELAND : Work Locations : USA OH Cleveland Prospect Ave Headquarters 101 West Prospect Ave Cleveland 44115 Travel : No Job Posting : Mar 7, 2023 Schedule : Part-time Respond By : Mar 21, 2023 Pay Basis : 24.07 - 29.76 US Dollar (USD) Req ID: 2300045O
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