Customer Expense Processing Team Genpact Support Senior - Remote

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Customer Expense Processing Team – Genpact Support Senior - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eWith more than 60 years in operation, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eCartusu003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e offers a broad range of world-class employee relocation services designed to manage all aspects of an employee’s move and facilitate a smooth transition in what otherwise may be a difficult process for that employee. Cartus is a leading provider of outsourced relocation services in the United States and worldwide. The Company assists in the transfer of employees from more than half of Fortune 50 companies, and facilitates U.S. corporate-sponsored relocations, including orchestrating moves for numerous affinity membership organizations and government agencies. Cartus is a subsidiary of Anywhere Real Estate Inc.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eAnywhere Real Estate Inc.u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu0026nbsp;(NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eBetter Homes and Gardens® Real Estateu003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eCentury 21®u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eColdwell Banker®u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eColdwell Banker Commercial®u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eCorcoran®u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e, u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eERA®u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e, and u003c/spanu003eu003ca href=****target=_blank\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eSothebyu0027s International Realty®u003c/spanu003eu003c/au003eu003cspan style=color: rgba(0, 0, 0, 1)\u003e - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.u0026nbsp; Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.u0026nbsp; With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eAt Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eRecognized as one of the World’s Most Ethical Companies since 2011u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eAnywhere has also been designated a Great Place to Work since 2019u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eNamed one of LinkedIn’s Top Companies in the US.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eHonored by Forbes as on of the World’s Best Employers for Diversity and Top Female Friendly Companies.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 16px\u003eu003cspan style=font-family: Verdana, Geneva, sans-serif\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu0026nbsp;u003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:Connecticut ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Danbury,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Cartus,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Compensation Range,AnswerValue:u003cdiv style=margin-bottom: 11px\u003eu003cspan style=color: rgba(0, 0, 0, 1)\u003eu003cspan style=font-size: 11pt\u003eu003cspan style=line-height: 105%\u003eu003cspan style=font-family: Calibri, sans-serif\u003e$23.62 to $28.89u0026nbsp;;u0026nbsp;At Anywhere, actualu0026nbsp;compensation within that range will be dependent upon theu0026nbsp;individual’s skills, experience, and qualifications.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/divu003e,VerityZone:formtext57,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Exciting News,AnswerValue:We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. 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u0026nbsp;u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height:107%\\u003eThis position requires comprehensive subject matter expertise in all areas of audit and customer expense payments. u0026nbsp;Ability to communicate clearly and provide concise daily direction is critical. u0026nbsp;Position requires ability to partner effectively with Operations, Account Management, Client Team and Genpact to ensure that our customer and client needs are met in a timely and professional manner. The senior will be responsible for responding to incoming inquiries regarding the reimbursement of customer expenses. u0026nbsp;u003c/spanu003eu003cbru003eu003cbru003eu003cspan style=\line-height:107%\\u003eu003cbu003eMAJOR DUTIES AND RESPONSIBILITIES:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eu003ca href=\****style=\color:#0563c1; text-decoration:underline\\u003eu003cspan style=\color:#000000;\\u003eu003cspan style=\text-decoration:none\\u003eSupport Genpact to process 95% (non pended/non PWP) customer expenses in 3 business days or less. Must achieve 3 days - Target 1 dayu003c/spanu003eu003c/spanu003eu003c/au003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eu003ca href=\****style=\color:#0563c1; text-decoration:underline\\u003eu003cspan style=\color:#000000;\\u003eu003cspan style=\text-decoration:none\\u003eSupport Genpact to process customer expenses at 96% accuracy (must achieve) 98% (target) by expense report (Post Payment Audit - 2.5%)u003c/spanu003eu003c/spanu003eu003c/au003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eu003ca href=\****style=\color:#0563c1; text-decoration:underline\\u003eu003cspan style=\color:#000000;\\u003eu003cspan style=\text-decoration:none\\u003eManage day to day caseload of supporting Genpact needs, reporting responsibilities, QC audits, SDE volume, and special projectsu003c/spanu003eu003c/spanu003eu003c/au003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eSubject Matter Expert/Technical resource to our partners for all audit and process related questionsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eAbility to perform comprehensive research on inquiries and ability to respond timely to requestorsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eMonitoring of personal daily queue and aging of issuesu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-bottom:11px; margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eAbility to provide in depth analysis of processes, provide recommendations for improvements and communicate recommendations to Management.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eu003cbu003eQUALIFICATIONS/SELECTION CRITERIA:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eBachelor’s Degree in related field preferred (Accounting, Finance, Business)u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003e2 – 3 years relevant Cartus experience preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eProficient with RAS, Atlas, and Microsoft Office systems preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eStrong analytical skills, planning and organizational skills, problem solving skills and process management requiredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eDemonstrated abilities to partner effectively with other teamsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eDemonstrated interpersonal and influencing skills requiredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eStrong coaching skills on technical, process, and customer service skills preferredu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eDemonstrate excellent time management and communication skills (Written u0026amp; Verbal)u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eExcellent customer service skillsu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003cli style=\margin-bottom:11px; margin-left:8px\\u003eu003cpu003eu003cspan style=\color:#000000;\\u003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cspan style=\line-height:107%\\u003eSome global travel requiredu003cbru003eu003cbru003e#LI-JC1u003cbru003e#LI-Remoteu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/pu003eu003c/liu003eu003c/ulu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:14456BR},jobLocation:{address:{addressCountry:USA,addressLocality:Danbury,addressRegion:CT,postalCode:6810,streetAddress:\,@type:PostalAddress},@type:Place},title:Customer Expense Processing Team – Genpact Support Senior - Remote,@type:JobPosting,validThrough:2023-11-15T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false,ShowSimilarJobs:false,SkillsFields:null} capture-escaped-parsed-value=preloadResponse />

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