Clinical Programs Pharmacy Technician 2 WORK AT HOME

Profile

Description

The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs developed to improve overall health outcomes with a focus on prescription drugs, and medication therapy and helps drive the strategy on comprehensive medication reviews. The Rx Clinical Programs Pharmacy Technician Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

The Rx Clinical Programs Pharmacy Technician Representative 2 assists in driving prescription drug optimization in cases where patients are taking multiple medications. Through effective communication, helps drive health awareness with patients through Rx Education and targeted quarterly campaigns. Assists Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provides counseling. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

In this role, you will:


Make outbound and take inbound calls
Communicate with Humana members
Collect medication history information
Prepare members for a comprehensive medication review


Required Qualifications


High School diploma or equivalent
Certified Pharmacy Technician (TX registration)
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications

Additional Information

Scheduled Weekly Hours

40

Company info

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