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Job Details

Enablement amp Training Manager

Location
Austin, TX, United States

Posted on
Apr 07, 2021

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Profile

Enablement & Training Manager
at Healthgrades
Austin, Texas, United States
Healthgrades is focused on providing trusted information that helps consumers and providers make meaningful connections. We're looking for a dynamic individual with a passion for learning and helping sales professionals maximize their success. As part of the broader Healthgrades Learning Enablement team, you will ensure Customer Success Directors are well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to be effective in having the right customer conversations to drive success and adoption in a dynamic environment. As an
Enablement & Training Manager
, you will build programs for new hire sales onboardings, product training, and integrated solution sales training, as well as provide a variety of additional resources to support the sales team throughout the buyer’s journey.
What You Will Do:
Serve as a bridge between product, sales leaders and marketing stakeholders to develop new and ongoing sales training and learning curriculum for Healthgrades’ Solutions & Services
Consult with subject matter experts to design sales training sessions, create self-guided eLearning courses and certification programs, and create sales enablement resources and other job aids
Facilitate and/or lead live Zoom training sessions
Partner with other members of the Learning Enablement team to bring your programs into new hire onboarding and other sales training tracks
Develop and monitor performance frameworks for your programs
Develop creative and new approaches to make remote learning effective
What You Will Bring:
Bachelor's degree or equivalent experience
3 years of experience in customer success and/or enablement training at a healthcare technology company, with direct exposure to the customer success team and helping drive business outcomes
The ability to develop project plans with milestones and deadlines and work with multiple partners to completion
Experience integrating solution selling methodologies into product education and certification
Experience blending sales curriculum formats from self-paced to live/virtual role-play
Experience working with sales leaders to develop enablement plans to address their needs and measure success
Excellent communication skills with all levels of the organization, including peers, partners, sales executives, account managers, and customer success managers
Exposure to LMS, eLearning tools, and knowledge management platforms is a plus
Why Healthgrades?
At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and high-energy work environment while setting the stage for your continued success.
Purpose-Driven Business – we help people make more confident healthcare decisions
Changing the Game – dynamic, employee-focused culture with career advancement opportunities
Community Builders – partners of local charity organizations, matching gifts program, Go-Green efforts, and wellness initiatives
Robust Perks – generous PTO, inclusive healthcare, learning & development programs, 401k contributions, tuition repayment, family planning resources & more!

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