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Experience
5 yrs required
Location
San Francisco, CA, United States
Posted on
Dec 01, 2018
Profile
Program Lead (administrative Analyst/specialist, Exempt Ii)
The candidate provides direction and leadership in the development and growth of SF State's College of Extended Learning Programs both for academic credit, professional development or non-credit including the Paralegal Studies program. The Program Lead is required to assess, formulate, and evaluate the impact of recommended or implemented policies from a strategic and operational perspective. Work requires regular participation in planning and development activities and, as required, independent determination of methods to meet programmatic or administrative goals. Responsibilities include building and using industry alliances and partnerships, curriculum development, budget operations, forecasting and monitoring, recruiting instructors, outreach and open house events, assisting in recruiting students, advising students, faculty support, staff support and guiding marketing/public relations initiatives for CEL programs. The Program Lead is responsible for developing academic and professional development courses and programs. This individual will be responsible for completing required documents for the program approvals and assuring SFSU and CSU compliance with existing policies. Oversees day-to-day programs operations and provides lead work direction to other staff, with accountability for results. The Program Lead must use appreciable ingenuity and innovation to conceive of new approaches and solutions to address complex problems and issues. Will be responsible for assessing needs for revising current offerings or adding educational offerings, developing the content and format of the offerings., promoting community participation, directing the operational aspects of program offerings, making arrangements for faculty and sites, and preparing budgets and conducting program reviews and evaluations. Oversees the work of instructors, performance evaluation, and program
coordinators per agreed upon educational goals. Responsible for maintaining partnership with academic Partners/stakeholders on campus and the broader community. Work with the marketing department to plan promotion and publicity in collaboration with partners while directing operational and logistical aspects of programs assigned. Will
also represent CEL to the community and develop working relationships with community
partners. Works independently with minimum supervision in carrying out the responsibilities of the position. Broad program and financial goals are decided in cooperation with CEL management. Serves as the prime contact for the programs and she/he also responsible for the supervision, performance evaluation of programs staff and provide guidance and coaching to achieve operational goals. The Program Lead is responsible for developing and managing the budget so that financial goals are achieved; for developing and revising the curriculum; for recruitment of faculty; for all operational aspects of the program; and for managing the Technology Partners Program to secure hardware and software necessary for the instructional program. Maintain ABA approval for the Paralegal Studies Program. Reviews and recommends for acceptance applicants to certificate programs, as needed. Oversees day-to-day programs operations and provides lead work direction to other. Oversees professional or administrative staff, with accountability for results. Assists CEL Management with systems development and analysis involving all programs at CEL. Arranges program/class logistics, both on and off campus and develops budget projections and financials; identifying funding resources for programs. Produces and shares regular reports with appropriate parties regarding: Enrollment, Budget (expenses and revenues), Programs Advisory Board Meetings, Programs, Student and Faculty Evaluations. Develops and manages program budgets to produce a maximum year-end net. Works with unit staff and marketing to create (semester, etc.) course schedules. Explores and develops partnerships and: alliances with hardware, software, and media companies as well as other organizations and groups involved in the related industries. Oversees technology partnerships that benefit the programs, and recommend software and hardware purchases. Recruits faculty and staff. Interviews program applicants in conjunction with program staff. Supervises faculty and staff (program coordinators, program assistants, interns, student assistants). Maintains up-to-date information/training in relevant software systems. Reviews and evaluates performance for program staff and faculty. Cross trains staff within the unit for backup to maintain smooth operations. Influence over key objectives and longer term goals of programs with high visibility or broad impact within and outside the organization. Use of appreciable judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures. Develop and produce new educational offerings; create and develop delivery format and establish course outlines and content of classes and programs. Develop, promote and deliver successful training services such as courses, workshops, certificate programs and customized contract training that are able to recover costs. Develop and design curriculum, keeping the programs up-to- date with advancements in the industry. Use campus and college procedures to create and track program proposals, maintain and implement a specific portfolio of programs. Develop and implement assessment measures to ensure high-quality programs. Cooperate with campus departments and other organization to move program approvals through approvals. Work with program faculty to design new courses; assist in the creation and development of new program course outlines and content as needed. Develop online courses. Evolve the CEL online courses by creating strategies for increasing the success of the CEL and university online programs/courses. Evaluate programs using enrollments, instructor and student feedback to make recommendations for continuing existing courses and programs, and implement changes and revisions. Work with the program partners to develop new programs and improve current programs Serves as the prime contact for the programs. Manages relationships with outside entities or agencies and manages sensitive information and situations. Manages relationships and joint venture partnerships with industries, organizations, and SF State campus communities. Works with industry and non-profit communities to provide pathways to employment. Promotes industry participation in the development of curricula and extra- curricular projects and ventures. Establishes industry advisory boards where possible and beneficial. Plans and develops marketing, promotional, and publicity strategies and events in conjunction with the Marketing Department, including updating marketing information (e.g. website and print).
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