Research Manager Client Service

Profile

: Market research Supplier focused on the Film and Television industry is looking for a Research Manager to join their team. If you want to conduct research and work with the biggest studios, streaming services and TV networks this is the place for you. As a Manager within the Client Service TV Group, you will join a team of experienced researchers who are dedicated to delivering actionable insights to top entertainment clients. You will be an integral part of the research process and relationship with your clients. You will report to a Vice President in the TV Group and serve as the day-to-day manager on a variety of research projects including, but not limited to, pilot tests, concept tests, ad/creative tests, positioning studies, brand tracking, and focus groups. You will work collaboratively with fellow client service team members, operations team members, third party vendors as well as clients on a daily basis. You will be trained and mentored by senior members of the team, with an opportunity to grow your career in market research and client service!
Responsibilities
Assisting in development of questionnaires, sample specifications and project timelines
Assisting in development of discussion guides, as well as managing clients and moderators during focus groups
Monitoring survey fielding to ensure quality data collection and interacting extensively with the operations team throughout the project lifecycle
Creating data tab specs, checking data during fielding and post-field, and communicating with the operations and data processing teams as necessary
Assisting in analyzing data sets, populating reports, and providing insights and recommendations based on data
Building a rapport with clients and strengthening the relationship over time
Requirements
4-year bachelor’s degree, preferably in Business or a Social Science
2-4 years professional experience; a plus if experience is in primary market research, consumer research/insights, or TV/media
Familiar with (or eager to learn) various quantitative and qualitative research methodologies
Strong interest in media and entertainment
Excellent written and verbal communication skills
Highly organized and strong attention to detail
Ability to manage multiple projects efficiently and independently, and meet time-sensitive deadlines
Ability to work collaboratively with colleagues, clients, and vendors
Excellent Word, Excel, and Power Point skills
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