Experience
2 yrs required
Location
Los Angeles, CA, United States
Posted on
Nov 25, 2022
Profile
IT Trainer
Duties: Deliver training in classroom, remotely and at desk side. Either in structured classes, team meetings or one-on-ones. Floor-walk on a regular basis to provide ‘at desk’ training assistance. Maintain the LMS, containing all training hand-outs, eLearning and course schedule. Deliver the LTC4 Programme, Learning Plans and Knowledge Check for all staff globally. Build and maintain relationships within teams to promote IT Training, ensuring knowledge and awareness and business challenges through workshops, days in teams, surveys and gap analysis. Continually maintain and expand strong working knowledge of current firm-supported and future technologies to provide training to end-users. Design new training courses and assist with the preparation and maintenance of IT Training related materials and documentation. Assist with advertisement of courses, scheduling delegates and monitoring attendance of courses. Work to a Global IT Training schedule. Assist with the creation of customised “Personal IT Development Plans” for members of staff at all levels of the firm. Induction training for new Partners and staff.Assist the Service Desk and Systems teams with any queries as required. Assist with Service Desk cover during busy periods. Assist the IT Training Manager and Head of Service Delivery with additional responsibilities as requested.
Company info
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