Dr Call Phones Mail Operations Pharmacy Technician 2 - WAH OH FL TX or AZ

Profile

Description

The Mail Operations Pharmacy Technician 2 typically works on semi-routine assignments. This is an incoming call center setting. Technicians are responsible for taking incoming phones calls from providers for new Rx's, clarifications or transfers as outlined by standard policies. Full time with Work at Home option.

Responsibilities

The Dr Call Phones Pharmacy Technician works from home in a call center capacity and provides resolution for prescriptions that are considered incomplete, invalid, or contain clinical issues preventing the fulfillment of the request.

In this role you will:


Take inbound calls from physicians offices and members
Make outbound calls to providers and retail pharmacies
Follow up on new prescriptions requests and transfers


Required Qualifications


Must have an active Pharmacy Technician license in the appropriate state.
Experience as a Pharmacy Technician in a pharmacy or call center environment
Excellent communication skills
A positive, proactive attitude with a passion for customer service
High school diploma or GED
Home office: a dedicated secure workspace with high speed internet


Preferred Qualifications


Mail Order Pharmacy or Retail Pharmacy experience
Experience working with insurance plans and Medicare


Additional Information

We offer:


Competitive pay
Paid virtual training
A computer and all other equipment needed


Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Scheduled Weekly Hours

40

Company info

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