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Associate General Counsel Compliance amp Litigation

Location
Redwood City, CA, United States

Posted on
Jan 19, 2023

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u003cpu003eu003cspan style=font-weight: 400;\u003eOver the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: u003c/spanu003eu003ca href=****style=font-weight: 400;\u003eSubscribedu003c/spanu003eu003c/emu003eu003c/au003eu003cspan style=font-weight: 400;\u003e.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eCompanies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eOur vision is simple: u003c/strongu003eu003cspan style=font-weight: 400;\u003ewe call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy -- u003c/spanu003eu003ca href=****style=font-weight: 400;\u003ea $1.5 Trillion opportunityu003c/spanu003eu003c/au003eu003cspan style=font-weight: 400;\u003e by 2025 according o UBS.u003c/spanu003eu003c/pu003enu003cpu003eu003cstrongu003eOur mission:u003c/strongu003eu003cspan style=font-weight: 400;\u003e to power the world’s best companies to win in the Subscription Economy.u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eTHE LEGAL TEAMu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora Legal is a world class team of smart, empathetic people, who apply their tremendous legal expertise and business acumen in collaborative and agile ways.u0026nbsp; We areu0026nbsp; involved in every aspect of our business. We focus on Zuora’s most important legal issues, do the right thing, simplify complicated issues, and support, respect and enjoy each other. As trusted advisors, we support Zuora’s growth in an efficient, predictable and responsive manner while assessing and advising on legal risks to drive the best business decisions. Our approach is collaborative and solution-oriented and weu0026nbsp; stay closely connected to our ZEOs to help navigate the evolving legal landscape.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eTHE ROLEu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAn expert, agile, practical, business-focused attorney and leader to provide advice and cross-functional support for Zuora Compliance priorities, with a focus on privacy and security and HR guidance, as well as management of litigation and investigations.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eReporting to the Vice President, Deputy General Counsel, Compliance u0026amp; Litigation, the Associate General Counsel will have wide-ranging responsibilities that include: (i) provide guidance, support, and expertise with developing Zuora’s global compliance framework and strategy; (ii) tackle challenging privacy-focused and privacy-by-design projects that support our Subscription Economy products and services; (iii) assist with managing company-wide litigation and investigations; (iv) work collaboratively across the Corporate, Commercial, and IP u0026amp; Product legal teams to address legal compliance and litigation priorities, with a focus on identifying and mitigating legal risks; and (v) develop cross-functional and influential relationships by working with stakeholders, including Product and Engineering, Information Security, Information Technology, Human Resources, Training and Development, Sales, and the Finance and Internal Audit teams.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThis role can be remote or in person (in areas where Zuora has an office (u003c/spanu003eu003cspan style=font-weight: 400;\u003eRedwood City, CA, Boston, MA, or Atlanta, GA)u003c/spanu003eu003cspan style=font-weight: 400;\u003e at the option of the successful candidate. There is some opportunity to travel, especially to developu0026nbsp; relationships with business partners and legal teammates.u0026nbsp;u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eRESPONSIBILITIES:u0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThe successful attorney will:u0026nbsp;u003c/spanu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAssess, develop, and advance Zuora’s global Compliance strategy, including ongoing identification, triage, and simplification of the most significant worldwide legal risks, including simplifying and refining security and breach-related policies and vetting global partners.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDrive the development of creative programs, training, and self-service content to effectively promote compliance.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAnalyze new and current laws and regulations and advise on our privacy and security obligations to support our business, sales, compliance, marketing and product teams.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eServe as the subject matter expert on privacy-related laws, including the GDPR and the CCPA; provide counseling and program support for global privacy and data protection compliance across the company; and assist in the continued improvement of Zuora’s global privacy program (u003c/spanu003eu003cemu003eu003cspan style=font-weight: 400;\u003ee.g.u003c/spanu003eu003c/emu003eu003cspan style=font-weight: 400;\u003e, policies, procedures, training programs, compliance programs, playbooks, etc.).u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDevelop and maintain an understanding of Zuora’s products, business, go-to-market strategy, and competition.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eWork closely with cross-functional teams, including senior management, on compliance, privacy, and security matters to support operations and new initiatives to foster awareness and ensure compliance with regulatory and contractual obligations across the company.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eManage and support litigation and investigations, collaborate with Legal colleagues, including on privacy and security compliance and Mu0026amp;A diligence supportu003c/spanu003eu003cspan style=font-weight: 400;\u003e.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSupport Zuora’s human resources, sales, operations and compliance obligations, and Undertake other projects as required as part of a small legal team.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eRespectfully lead, motivate and manage in-house and outside counsel to efficiently execute legal and business strategy.u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eCOMPETENCIES/PERSONAL TRAITSu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eEthical in all dealings.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExcellent judgment.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCreative thinker who is proactive, a self-starter, and solution-orientedu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eEnergized by the challenges of serving a dynamic, high-growth company; comfortable with change and ambiguity; and able to build scalable processes from the ground up.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to influence and earn respect across functions and at all levels, including through:u003c/spanu003eu003c/liu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eLegal expertise and concise communications;u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eEmpathetically learning about the business goals, pressures and priorities of other teams and looking at things from their perspective;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMaintaining a positive attitude and persistence to overcome challenges;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eBeing a problem-solver, a constructive resolver of conflicts and someone who proposes business-oriented solutions to complex problems; andu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDriving and executing solutions with minimal guidance.u0026nbsp;u003c/spanu003eu003c/liu003enu003c/ulu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong engaging leader with the presence and ability to engage with leadership, manage effectively and inspire colleagues.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eHighly collaborative person who works and communicates effectively and respectfully across all functions, cultures, and organizational levels.u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAbility to quickly identify and resolve issues, including balancing legal and business risks and giving clear and concise legal guidance for resolutionu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eAgile and process-oriented; ability to simplify, iterate, automate and operationalize workflows.u0026nbsp;u0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExtensive working knowledge of applicable laws and regulations.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eStrong organizational skills, and able to effectively prioritize multiple complex concurrent issues in a fast paced matrixed environment.u0026nbsp;u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eEDUCATION/EXPERIENCEu003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMinimum of 7-10 years of relevant law firm and/or legal department experience.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eJD or equivalent from an accredited law school; licensed to practice law in at least one U.S. jurisdiction.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eSubstantive knowledge of compliance and privacy-related laws and regulations.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eDemonstrated in-house experience advising and providing practical solutions to the management of privacy, security, HR and other compliance risks, as well as litigation and investigation experience.u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eExperience with SaaS and data analytics are a plus.u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eBENEFITS*u003c/strongu003eu003c/pu003enu003culu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eCompetitive compensation, company equity, and retirement programsu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eMedical, dental and vision insuranceu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003ePaid holidays and “wellness” days and company wide winter breaku003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eGenerous, flexible time offu0026nbsp;u003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003e6 months fully paid parental leaveu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eLearning u0026amp; Development stipendu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eOpportunities to volunteer and give back, including charitable donation matchu003c/spanu003eu003c/liu003enu003cli style=font-weight: 400;\u003eu003cspan style=font-weight: 400;\u003eFree resources and support for your mental wellbeingu0026nbsp;u0026nbsp;u003c/spanu003eu003c/liu003enu003c/ulu003enu003cpu003eu003cemu003eu003cspan style=font-weight: 400;\u003e*Specific benefits offerings may vary by countryu0026nbsp;u003c/spanu003eu003c/emu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eAbout Zuorau0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAs the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThrough our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.u003c/spanu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003e“ZEO” Cultureu003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eAt Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eTo learn more visit u003c/spanu003eu003ca href=****style=font-weight: 400;\u003ewww.zuora.comu003c/spanu003eu003c/au003eu003c/pu003enu003cpu003eu003cstrongu003eZuora is proud to be an Equal Employment Opportunity Employer.u003c/strongu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.u003c/spanu003eu003c/pu003enu003cpu003eu003cspan style=font-weight: 400;\u003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.u003c/spanu003eu003c/pu003enu003cpu003eu003cbru003eu003cbru003eu003c/pu003e}

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