Staff Technical Program Manager L4

Profile

Because you belong at Twilio.
Twilio is growing rapidly and seeking a Staff, Technical Program Manager (L4) to be a key leader in the evaluation and execution of the Super Network Infrastructure team to build and adopt program management for the different teams. You will lead various programs related to Operation Management, QBRs and reporting on business metrics. You will meet with internal customers/partners/carriers/vendors, and build a plan for the team to execute and be accountable and improve efficiencies throughout Twilio. Reporting to the Head of Super Network Infrastructure, this position is essential in supporting Twilio’s growth efforts throughout the entire carrier's onboarding lifecycle.
Who?
Twilio is looking for a leader who lives the Twilio Magic and has shown success partnering cross-functionally inside and outside the Super Network Infrastructure org to align resources to accomplish project results. They also have:
Minimum of 10 years of validated experience, preferably at a leading technology company, and supporting multiple M&A integrations.
Outstanding program management skills, the ability to track, identify risks to mitigate, run sophisticated processes, and a desire to collaborate with multiple teams and multiple projects.
Track record of optimally partnering with cross-functional teams especially with carriers relations teams, legal teams, GTM teams, and engineering teams; collaboration and relationship-building is key.
Commanding knowledge of standard processes of program management and scrum methodology, ability to drive standardization and process efficiencies.
Ability to influence without authority (both horizontally and vertically), analytical talent and leadership along with the capacity to thrive and succeed in a fast-paced environment.
Excellent social skills; ability to articulate verbally and written.
Bachelor's degree or equivalent experience required.
Position will be located in the US remote office.
Spanish speaking is not required but preferred to handle programs across North & Latin Americas.
What?
As a Senior Technical Program Manager, you will live the Twilio Magic values:
WRITE IT DOWN: Analyze strategic markets and provide key findings to internal partners.
DRAW THE OWL: Identify and qualify new inorganic growth ideas from internal and external sources and drive end-to-end execution of M&A.
BE AN OWNER & BE BOLD: Lead or assist in all aspects of transactions, including strategy formation, developing business cases, deal execution, and integration.
EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and have significant exposure to our executive leadership.
NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and discretion in evaluating opportunities, conducting due diligence, and negotiating agreement terms.
Why?
The Super Network Infrastructure team is central to Twilio's continued growth. We work closely with senior leadership, carrier relations, BU’s and GTM teams to program manage company priorities. We lead all aspects of identifying, evaluating, and executing various strategic programs that drive inorganic growth and have a significant impact on the overall direction of the company.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
This position will be located in Denver, CO or Remote USA office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an expansive culture that empowers everyone to do their best work and be the best version of themselves.
About Us
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Salary:
In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary:
Denver / Boulder Metro:
$ 120.832,00 - 166.144,00
Rest of Colorado:
$ 105.728,00 - $ 145.376,00
Additionally, this role is eligible to participate in Twilio's equity plan.
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

Company info

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