Lead IT Risk and Compliance - Business Managed Technology

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Job Information
Humana
Lead, IT Risk and Compliance - Business Managed Technology
in
Portsmouth
New Hampshire
Description
The Lead, IT Risk and Compliance - Business Managed Technology is primarily focused on identification, risk assessment, monitoring, and controls for Citizen Development (aka IT Outside of IT, aka User Development Outside of IT (UDOIT)). You will work on problems of diverse scope and complexity, ranging from moderate to substantial. You will lead high impact initiatives within IT as well as cross-functionally across Humana. Expect there to be special projects, metrics and reporting, contribution to strategy, process definition and implementation, and meeting facilitation with leadership across Humana. You will research new detection and monitoring channels for IT Outside of IT, assist in development of operational strategy for IT Outside of IT governance, and develop and implement processes to assess and mitigate risks. This position is responsible for the IT Outside of IT (aka User Development Outside of IT - UDOIT) Governance, Risk and Compliance efforts for technology use outside the controls of IT. It will involve strategy, mentoring, knowledge share, and fostering collaboration.
Responsibilities
The Lead, IT Risk and Compliance - Business Managed Technology works with all parts of IT and the business to identify risks, ensuring that the appropriate controls exist and operate effectively, and that risks related to the technology are communicated and understood. You will advise executives to develop functional strategies (often segment/product specific) on matters of significance. The Lead exercises independent judgment and performs decision making on complex issues, requiring analysis of variable factors and determining the best course of action, and works under minimal supervision. Your will leverage various methods of detecting IT Outside of IT, and take action with business and IT partners to mitigate risk. This position is responsible for the IT Outside of IT Governance, Risk and Compliance efforts for technology development and/or support outside the controls of IT. This position may have direct reports, and even in an informal leader capacity, will be responsible for mentoring, knowledge share, and fostering collaboration across the team.
Additional Job Description:
You will:
Work with senior management across Humana including VPs and above to understand business managed technology and prepare detailed and thorough recommendations on findings and methods to mitigate risk
Contribute to the development and implementation of risk detection capabilities
Monitor processes and results for efficiency, quality and drive evolution of processes and strategy to meet changing needs
Perform risk assessments and review of controls, identifying risks related to business managed technology
Lead various IT Outside of IT cross functional (across Humana) efforts to reduce technology risk
You and your team will:
Perform research, risk assessment, and deep analysis of business technology
Leverage the channels business uses to obtain or implement technology, monitoring for risk and taking action as needed
Insert appropriate control points on business obtained technology
Enhance the IT Outside of IT governance, risk and control processes to align to changing technology risks and expanded program scope
Develop and communicate requirements for business managed technology, providing education as needed
Required Qualifications
Bachelor's degree or equivalent experience
8 years of technical and business experience
2 years of project leadership experience
Excellent communication skills, both oral and written
Solid understanding of diverse technologies, software and citizen development capabilities
Ability to work well under pressure to meet deadlines
Strong analytical and problem solving skills
Process development and implementation experience
Experience collaborating, influencing and facilitating meetings with Director level and above
Ability to demonstrate advanced emotional, situational, and social intelligence
Preferred Qualifications
Prior demonstrated experience with audit, compliance or assurance
Possess a solid understanding of Humana's operations, technology, communications and processes
Ability to work in a fast paced, dynamic and changing environment while managing multiple projects simultaneously
Past experience with Shadow IT, Citizen Development, or Digital Transformation
Project management/leadership experience
Experience working in both business operations and technology
Overview
This person is part of a team that implements and operates an enterprise-wide process that:
Enhances our ability to coach, educate, and strengthen collaborative relationships between IT and Business
Reduces Humana technology risks by identifying and assessing technology related activities that occur outside of Corporate IT
Stays abreast of best practices related to IT Outside of IT activities
Additional Information:
For this job, associates are required to be fully COVID vaccinated, including booster or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
Provide proof of full vaccination, including booster or commit to testing protocols
*OR  *
Provide proof of applicable exemption including any required supporting documentation
​​Medical, religious, state and remote-only work exemptions are available.
#LI - EL1
Scheduled Weekly Hours
40

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