Senior Process Improvement Professional Remote US

Profile

Job Information
Humana
Senior Process Improvement Professional (Remote US)
in
Vancouver
Washington
Description
Humana's Medicaid Enrollment and Premium Reconciliation department is looking for an experienced Senior Process Improvement Professional that is both, analytical and data driven to be a part of an energetic and growing team! This consumer-centric team is a crucial component to ensuring not short of a positive experience starting the very moment Medicaid members enroll. As a Senior Process Improvement Professional, you will play a big part in analyzing current processes and driving improvements that impact the member experience and often times, this is a member's first experience with Humana.
Responsibilities
This Process Improvement role is a strong mix of business analysis and technical components by pulling data, analyzing and reporting information to key business partners and stakeholders.
Key Role Functions
Analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable and quantifiable business process improvements
Integrate data from multiple sources to produce requested or required data elements for analysis
Partner with business areas across the organization by providing guidance and making recommendations based on analysis of developed reporting
Determine how new information technologies can support re-engineering business processes
Collect and analyze data to initiate, develop and recommend business practices and procedures that aid in business decisions.
Required Qualifications
Bachelor's Degree or equivalent related work experience
Strong analytical insights and ability to root cause intricate scenarios with multiple data sets
2 years of experience analyzing and interpreting data
Ability to write and execute SQL
Robust knowledge of MS Access & Excel, including pivot tables and queries
Solid communication skills, self-motivated and results driven focus
Ability to compile large data sets into concise reporting that will drive business decisions
Work at Home/Remote Requirements
Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required
Preferred Qualifications
Knowledge of EDW Tables
Medicaid knowledge experience
Ability to interpret CMS and State guidance
Additional Information
This role is 100% remote working anywhere is the US. However, anyone located within 50 miles of Louisville, KY may be required to join in-office for in-person collaboration once CDC restrictions are lifted.
Scheduled Weekly Hours
40

Company info

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