IT Service Management Director - Remote

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:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:IT Service Management Director - Remote,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/au003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003ca href=****target=_blank\u003eBetter Homes and Gardens® Real Estateu003c/au003e, u003ca href=****target=_blank\u003eCentury 21®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker Commercial®u003c/au003e, u003ca href=****target=_blank\u003eCorcoran®u003c/au003e, u003ca href=****target=_blank\u003eERA®u003c/au003e, u003ca href=****target=_blank\u003eSothebyu0027s International Realty®u003c/au003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized on the 2020 Human Rights Campaign u003ca href=****target=_blank\u003eCorporate Equality Index u003c/au003e.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eFirst residential real estate company to endorse theu0026nbsp;u003ca href=****Act target=_blank\u003eEquality Actu003c/au003eu0026nbsp;and fully supportu0026nbsp;u003ca href=****1447 target=_blank\u003e H.R. 1447u003c/au003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:New Jersey ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Madison,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:**MEMBERS ONLY**SIGN UP NOW***. ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3239,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:12629BR,Title:IT Service Management Director - Remote,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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We require a dynamic leader who can support multiple business partners while juggling multiple workstreams. The Director, IT Service Management, is responsible for the overall implementation, on-going management, and continual improvement of IT Service Management (ITSM) best practices within all areas of IT. This includes the development of a Service Management Office (SMO), reporting of KPIu0027s, critical success factors and activity metrics. In this role, you will work directly with our Brands and Business partners to look for opportunities to move manual processes for requests to service catalog items in ServiceNow, improve our Incident, Problem, and Change Management processes across the organization. The Service Management Director will be responsible for management of the delivery of the ITSM Services from initiation to deployment by facilitating service discovery with appropriate groups and managing the on-going review, updating of processes, and reporting out on improvements requirements within the ServiceNow platform.u0026nbsp; This Director will also help manage the Defects and Enhancements requirements within the ServiceNow platform using agile methodology.u003cbru003eu0026nbsp;u003cbru003eu003cbu003eJob Requirementsu003c/bu003eu003cbru003eu003cbru003eThe IT Service Management Director has experience in IT Operations, process analysis, Business Service Management, service discovery, service automation with a background in ServiceNow. You should be able to demonstrate a deep knowledge of IT Operation processes and frame works (SDLC, ITIL, etc.) and equivalent process improvement methodologies. You will be responsible for ensuring that Realogy maintains the highest level of service for all ITSM Services including implementing any updates/new services/processes that will be made available to our employees, real estate brokers, and affiliates. Finally, you will monitor and report against key metrics, partner with stakeholders to drive performance improvements, and work cross-functionally to implement needed process changes.u0026nbsp;u003cbru003eu003cbru003eu003cbru003eu003cbu003eThe exciting things you will do:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eManage a team of 3 Process Owners for Incident, Problem, Knowledgebase, Service-now Reporting/Dashboards.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eBuild and leverage strong relationships to achieve shared objectives, influence others to act, and gain insights into customer pain points, challenges, and needs.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAcquire data from diverse sources analyzes complexities and inconsistencies to solve problems and translates information into written, digestible documentation. Distributes and presents information to Brands, Business Units (BU) and stakeholders.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCreate and support the service management team’s vision and process improvement efforts.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAid the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOwn the architecting and delivery of end-to-end automated solutions which includes technical implementation of ITSM and ITIL processes, workflow customization, ticketing, process automation, report development and dashboard creation to improve customer satisfaction.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOversee the development, delivery, and interpretation of dashboards and scorecards, KPIu0027s, and other service management metrics.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eEstablish and manage the continual service improvement register to identify areas of improvement and provide status of these improvements to business leaders.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePerforms cross-functional review of incidents, problems, change and service level programs and report on performance to SLA’s and quality of service, drawing out themes/trends and identify opportunities for improvementsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProactively escalate problems and issues and drive to resolutionu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCarry out the Process Manager responsibilities for the Service Catalog Management including the build out of an enterprise level service catalog.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCoordinating and facilitating discussions and working sessions between Service Catalog Management and other processes, especially asset, configuration management, and request fulfillment teamsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eManage the performance of internal and external business partners against service catalog due dates. Then working with them to improve performance and look for opportunities to automate or turn into self-serviceu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eManage relationships with other process management teams (Change/CMDB) to provide a consistent delivery frameworku003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eOversee the intake process for new Service Catalogs, enhancements for Incident, Problem, Change, CMDB, and Hardware Asset Management.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eWork across teams to define requirements, documentation, and training teams so processes are implemented in the tools, documented and process users trained in their useu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDrive the work with the service-now development team using agile methodology to execute against requirements, work with the business partners to validate workflows in UAT (User Acceptance Testing) and then move to productionu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eEnsure that communication adoption plans are in place when new services/processes go live, as well as go live supportu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cbu003eKey Competencies:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eEmotional Intelligenceu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCommunicationu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCoachingu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAnalytical Thinkeru003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrategic Thinkeru003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eService Orientedu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePerformance Executionu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePlanning and Organizingu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eInspiring Othersu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eConflict Resolutionu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eFacilitating Changeu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu0026nbsp;u003cbru003eu003cbu003eQualifications:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eBA/BS degree preferred or relevant technology experience.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e8-10 years of Process management experience u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eGood track record for innovation and measurable process improvementsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to communicate effectively with all levels of managementu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e8-10 yearsu0027 experience in IT Operations disciplinesu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDeep understanding of ITIL approach, principles and processes and ideal candidate is ITIL certified a minimum of ITILv3u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience with Portal, Service Catalog Management, Incident, Problem and Change Management in ServiceNowu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to assess problems and prioritize accordingly with various immediate and long-term objectives, with proven analytical and problem-solving abilities.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDemonstrate accountability, collaboration, and shared responsibility.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDemonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations and effective meetings.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDeep passion for customer service and operational excellenceu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to manage many projects and priorities in a fast-paced environmentu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIs delivery oriented, self-managing, goal-oriented and works well in matrix teamsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExemplary written and oral communication skills, and proven ability to facilitate meetings with numerous stakeholdersu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience in using Office 365 suite of tools, including but not limited to Excel, Teams, Yammer, SharePoint Online, Exchange and OneDrive.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cli style=\margin-left:8px\\u003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExperience with other O365 products (Power BI) and integration of partner tools, is a plus.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan 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