Managing Impartial Hearing Representative

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Managing Impartial Hearing Representative

Duties: Responsible for the coordination and management of various aspects of the impartial hearing process. Collecting, managing and analyzing hearing-related data; using data to inform policy development; representing the NYCDOE at impartial hearings; and working closely with key NYCDOE partners, including the Office of Legal Services (OLS), Committees on Special Education (CSEs), the Office of School Support (OSS) and other teams within the Division of Specialized Instruction and Support on all matters related to impartial hearings. Managing Impartial Hearing Representatives will lead teams in addition to performing the same duties as Impartial Hearing Representatives who represent the DOE in impartial hearings and all associated proceedings held before Impartial Hearing Officers. Managing Impartial Hearing Representatives will play a critical role in managing due process cases and partnering with staff of Networks, Committees on Special Education (CSEs), District 75 (D75) and the Office of the General Council’s (OGC) legal office to investigate, understand, resolve and settle cases, and/or to prepare for hearings as appropriate. Reports to: Director of Impartial Hearing Representation. Works closely with the Director of Impartial Hearing Representation; Impartial Hearing Representatives; Network Administrators of Special Education; the CSEs; D75; the Special Education Unit of the OGC’s legal office; and parents, their representatives and other stakeholders. Leads team of Impartial Hearing Representatives, overseeing and managing the work of between 3 and 10 direct reports, including providing guidance, support and feedback on day-to-day responsibilities, and engaging in performance management activities as appropriate. Serves as the escalation point for issues surfaced by Impartial Hearing Representatives. Partners with other Managing Hearing Representatives to define approach to assigning cases; ensures consistent application of case management processes and strategies across Impartial Hearing Representatives. Represents the DOE at impartial hearings brought on behalf of students with disabilities. Develops and maintains expertise in DOE services and programs designed for students with disabilities, laws and policies associated with parents’ due process rights and the impartial hearing process, and programs and services offered by state-approved and non-state-approved private schools. Manages due process cases from the outset of the complaint through its conclusion. Reviews due process complaints and creates a case file that includes all relevant documentation; examines and analyzes case records and documents, legal filings and all other relevant information, and using independent judgment, makes recommendations about approaches and strategies to appropriately respond to cases. Identifies trends for further exploration; maintains records and data about due process complaints and impartial hearings throughout the case review process. Files due process responses and other necessary documents using the Impartial Hearing System (IHS). Reviews, analyzes and synthesizes hearing related filings and decisions; makes policy recommendations and related decisions in consultation with other Managing Hearing Representatives, Director of Hearing Representation, and the Executive Director (ED), IHRO. Works closely with Network, CSE, D75 and the OGC legal office partners on case investigation, witness identification, information gathering, and hearing preparation. Prepares monthly case digest that include a comprehensive review of the cases handled, surfacing new issues, and questions of policy or possible trends. Participates in the review of resolution agreements. Corresponds with parents and their representatives.

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