Receptionist Full-Time/Tue-Sat - Behavioral Health 152

Profile

u003cpu003eFounded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 130 programs and over 4,000 employees across the country. And weu0027re growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.u003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eTelecare is proud to have been recognized by The Bay Area Business Times as the 9u003csupu003ethu003c/supu003e Best Place To Work In the Bay Area for 2020! This is the 18th time we have made the list!u003c/strongu003eu003c/pu003enu003cpu003eAs a part of the Telecare Family, the Telecare Sausal Creek outpatient stabilization clinic will be transitioning to a Case and Medication Management Clinic (CMMC). The program will offer case management and medication assistance for Level 3 clients of Alameda County. The purpose of the program will be to create a timely and accurate clinical system that assures each client maintains optimal mental health. The program will provide medical screenings and psycho-social and psychiatric assessment. It will determine diagnostic impressions and create an individual treatment plan. Case managers will regularly meet with clients to assess and plan their individualized ongoing treatment.u003c/pu003enu003cpu003eu003cstrongu003eEmployment Status:u003c/strongu003eu0026nbsp; Full-Timeu003c/pu003enu003cpu003eu003cstrongu003eShift:u0026nbsp;u003c/strongu003e AM/PMu003c/pu003enu003cpu003eu003cstrongu003eDays:u0026nbsp; u003c/strongu003eTuesday - Saturdayu003c/pu003enu003cpu003eu003cstrongu003ePOSITION SUMMARYu003c/strongu003eu003cbr /u003eThe Receptionist operates the phone console, performs routine personnel procedures, and provides direction to program visitors.u003cbr /u003eu003cbr /u003eu003cstrongu003eQUALIFICATIONSu003c/strongu003eu003cbr /u003eRequired:u003c/pu003enu003cpu003eu003cstrongu003eBilingual Spanish is requiredu003c/strongu003eu003cbr /u003eu0026bull; A High School diploma or a G.E.D. equivalent u003cbr /u003eu0026bull; The ability to read, write, and speak English is crucial, as is the willingness to work with adults with disabilities u003cbr /u003eu0026bull; Must be at least 18 years of ageu003cbr /u003eu0026bull; Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment u003cbr /u003eu0026bull; All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driveru0026rsquo;s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may applyu003cbr /u003eu003cbr /u003ePreferred:u003cbr /u003eu0026bull; One (1) year of experience as a receptionistu003cbr /u003eu0026bull; Courses in typing, word processing, and general office proceduresu003cbr /u003eu003cbr /u003eu003cstrongu003eESSENTIAL FUNCTIONSu003c/strongu003eu003cbr /u003eu0026bull; Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholdersu003cbr /u003eu0026bull; Operates the phone console by answering incoming calls, determining the need of the caller, and relaying the callu003cbr /u003eu0026bull; Greets visitors, ascertaining their needs and providing direction as neededu003cbr /u003eu0026bull; Serves as the central communication post during fire and disaster emergenciesu003cbr /u003eu0026bull; Issues badges and keys to case workers, attorneys, case managers, and other visitors as appropriate, as assignedu003cbr /u003eu0026bull; Notifies the appropriate staff of the arrival of individuals to be admitted/enrolledu003cbr /u003eu0026bull; Uses telephone etiquette at all timesu003cbr /u003eu0026bull; Receives the incoming mail; stamps, sorts, and distributesu003cbr /u003eu0026bull; Prepares outgoing mailu003cbr /u003eu0026bull; Maintains the copy machine paper supply, as directedu003cbr /u003eu0026bull; Maintains the Daily Cash and Check Logu003cbr /u003eu0026bull; Maintains members served APEu0027s and NPEu0027s u003cbr /u003eu0026bull; Maintains members served C5s and DLTs for conservatorship purposesu003cbr /u003eu0026bull; Maintains office supplies, as directedu003cbr /u003eu0026bull; Conducts reference checksu003cbr /u003eu0026bull; Schedules pre-placement physical exams/PPDs/Ability Testingu003cbr /u003eu0026bull; Processes criminal background checksu003cbr /u003eu0026bull; Verifies license staff with the Boardu003cbr /u003eu0026bull; Schedules annual physical u0026amp; PPDsu003cbr /u003eu0026bull; Obtains re-verification of renewal license annuallyu003cbr /u003eu0026bull; Ensures timely and complete performance evaluationsu003cbr /u003eu0026bull; Logs and tracks incoming resumes and applicationsu003cbr /u003eu0026bull; Forwards incoming resumes and applications to hiring managersu003cbr /u003eu0026bull; Completes and maintains monthly applicant tracking reports; forwards tracking report to Administrative Assistantu003cbr /u003eu0026bull; Sends acknowledgement applicant postcards/emailsu003cbr /u003eu0026bull; Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the communityu003cbr /u003eDuties and responsibilities may be added, deleted and/or changed at the discretion of management.u003cbr /u003eu003cbr /u003eu003cstrongu003eSKILLSu003c/strongu003eu003cbr /u003eu0026bull; Ability to type 50 WPM and have knowledge of general office dutiesu003cbr /u003eu0026bull; Excellent public relations skills and communication skills u003cbr /u003eu003cbr /u003eu003cstrongu003ePHYSICAL DEMANDSu003c/strongu003eu003cbr /u003eThe physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.u003cbr /u003eu003cbr /u003eThe employee is occasionally required to walk, stand, bend, squat, twist, reach and lift and carry items weighing 25 pounds or less as well as to frequently do simple grasping and constantly sit. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure. u003cbr /u003eu003cbr /u003eu003cstrongu003eEOE AA M/F/V/Disabilityu003c/strongu003eu003c/pu003e,EqualOpportunityEmployerDescription:Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities,PayTransparencyPolicyStatement:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c),MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[{Required:true,Related:false,DegreeId:9e70580e-6fca-4f14-87a7-ce813751c55e,DegreeName:GED,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null},{Required:true,Related:false,DegreeId:077ae371-386e-4e3f-b9b1-20928cd69401,DegreeName:High School,MajorId:00000000-0000-0000-0000-000000000000,MajorName:null}],LicenseAndCertificationCriteria:[],SkillCriteria:[{Required:true,SkillId:baf0213b-e251-4ba6-96f9-993a031f2f5e,SkillName:Spanish,SkillDescription:null,MinimumScaleValueId:ce015468-99c8-b213-d4e1-dddd5aa3de21,MinimumScaleValueCode:Advanced,MinimumScaleValueDescription:Advanced,MinimumScaleValue:4}],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:4f54269c-3a81-e250-e075-3a1a05307eef,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-09-15T19:57:04.017Z},{JobBoardId:2fcbb6f4-e717-17cb-9327-3dd87a55b08d,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2020-09-15T19:57:04.017Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null});

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