Patient Services Specialist - Southern Oregon

Profile

The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Typical job skills include:
Navigates multiple complex data systems to research and/or record patient information in person or by phone.
Operates multi-line telephone systems; routes calls and responds to general inquires.
Registers patients; updates demographic and insurance information.
Makes patient appointments and monitors appointment schedules daily.
We offer both full and part time positions. You have a choice to work in one selected clinic or to float between the clinics we serve.
Providence Medical Group is a group of primary care and specialty care clinics serving patients in Southern Oregon between Eagle Point and Ashland. Our clinicians and staff strive to create a distinctive health care experience for each patient one focused on trust, respect, communication, and teamwork.
$1,500 Sign-on Bonus for eligible rehire and external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.
**Required Qualifications:**
1 year customer service experience. Or
Successful completion of Providence internship.
**Preferred Qualifications:**
1 year of medical office or health care experience.
Basic experience with electronic medical records and/or computerized billing systems.
Medical terminology experience.
Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
**Why Join Providence?**
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of Know me, care for me, ease my way. Working at our family of organizations means that regardless of your role, well walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
**About the Team**
Providence Physician Enterprise (PE) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PE is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washingtons greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providences St. Johns Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.
We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace ****
**Company:** Providence Jobs
**Job Category:** Patient Access
**Job Function:** Revenue Cycle
**Job Schedule:** Full time
**Job Shift:**
**Career Track:**
**Department:** 5012 PMG S STAFFING
**Address:** OR Medford 840 Royal Ave
**Pay Range:** $17.39 - $27.09
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Categories
Customer Service
Healthcare
Previous Job:
Patient Registration Representative - First Hill
Providence Health & Services
Seattle, WA 98194 US
Next Job:
Environmental Services Technician - Cherry Hill
Providence Health & Services
Seattle, WA 98194 US
Posted:
2023-06-01
Expires:
2023-07-01
Providence Health & Services

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